So until there's a patch we will have to log onto ALL our customers sites remotely and format their tapes, removing any archiving ability that has been promised to them because of a glaring bug? This isn't a minor issue, this is causing us lots of messing around with all customers (we heavily promote both Endpoint and Backup Exec) by having to request they pop every tape in so that we can format them.
Not only do we look like incompetent fools, but the reputation of your expensive backup software is failing drastically. RDX devices are quite possibly the most common of all backup devices these days, surely this should have been tested before a major release..?
The level of ridiculousness has been raised beyond what thought possible here..
