We have a client with an Ultrium 448 drive which appears to be constantly resetting itself when Backup Exec 10d is installed.
The drive is listed as tested under the compatibility matrix, and has been working fine under Backup Exec 10.0 as well as HP's Library & Tape Tools, and under ntbackup.
This has occurred now on a Dell Poweredge server running Windows 2000 Server, a HP Vectra running windows 2000 professional, and a Dell XPS workstation running XP. Attached at various times to an Adaptec 29160, a Dell PERC and an LSI u160 SCSI adapter.
I've tried the driver update for Backup Exec, and the drive is at the latest firmware from the HP website.
Anyone have any ideas?
Regards,
Bernard McGinley