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Problems with MSI - Part 2

First_Last_5
Level 2
I did download a new installer and it behaved the exact same way. Any ideas?

-Eric

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Part 1:
Errorr 2755 and 1601 - problems with MSI during install

The text from the bkupinst.log reads, "DEBUG: Error 2755: Server returned unexpected error 1601 attempting to install package C:\\9.1\WINNT\INSTALL\BE\VERITAS Backup Exec For Windows Servers.msi.

The actual MSI does not seem to be corrupt - I can run it directly by itself and it gives me the proper message that setup must be run a different way. I'm downloading a new installer just in case it is corrupt.
3 REPLIES 3

Renuka_-
Level 6
Employee
Hello,
Pleasqe check if this technote helps:
http://support.veritas.com/docs/264390

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

First_Last_5
Level 2
Thanks for the reply. However, that didn't solve the problem. The actual MSI does not seem to be corrupt - I can run it directly by itself and it gives me the proper message that setup must be run a different way.

Anything else I could try?

Amruta_Purandar
Level 6
Hello,

- Have you logged in using Administrator or an equivalent account?


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.