Problems with Remote Agents Backup Exec 12

[Warney316]

Hi all, i have just completed installing remote agents for Backup Exec 12 on my companys various servers however on 1 server when i tried to setup a backup job i was told that the installation had not worked correctly, so i have tried to uninstall then reinstall the agent. When i do this from Add/Remove programs i get the following error message "Error applying transforms. Verify that the specified transform paths are valid." Now i dont know how to uninstall this Previously we had version 8 of Veritas Backup exec and the agents seem to uninstall ok I am not too sure what this means and how i can resolve this problem. Thanks in advance for any advice Warney

[KJ_44 · Accepted solution]

I did not run into this problem but did have it where 10d remote agent would not uninstall and I had to download and use Microsoft's Windows Cleaning Agent.  I found an article in the Symantec Knowledge Base referring me to that.  That did the trick for me on the older version, maybe it will help you.