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Question about Veritas Update

Cacek_-
Level 3
Hi,

I installed SP4a. After that Veritas Update shows this update:

be4691RHF54_278467
be4691RSP3_278302

I think that above updates are for SP3. How I have to know that I need another updates for BE after Sp4a?
9 REPLIES 9

Gauri_Ketkar
Level 6
Hi,

-Is the installation of SP4a successful ?without any error ?
-have you restarted Server after installing SP4a ?
-Check the changed files version of following .exe on the server , if it shows the correct way, SP4a is installed.

benetns.exe 11/22/2004 7:17:20 PM 9.1.4691.40 29,328
bengine.exe 8/8/2005 2:59:12 PM 9.1.4691.54 1,435,280
beremote.exe 6/3/2005 11:14:18 AM 9.1.4691.49 320,656
beserver.exe 8/5/2005 7:09:00 PM 9.1.4691.55 2,059,920
bkupexec.exe 3/30/2005 5:54:32 PM 9.1.4691.48 4,961,424


VERITAS Backup Exec (tm) 9.1 for Windows Servers revision 4691 - Service Pack 4a - Includes Critical Security Update
http://support.veritas.com/docs/280008

Update us on the same and revert for any further Query
Hope this will help you.

Thank you
Gauri


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Cacek_-
Level 3
Hi,

1. Yes, Installation of SP4a was successful, without any error
2. I restarted server after installing SP4a
3. I have the same files version/size

Have I reinstall all remote agents for windows servers? It was install before install SP4a. Daily backups works ok after SP4a on remote servers.

CALOGERO_SAPIA
Level 4
I get this too on four seperate PCs (on different networks). Two running SBS 2003 SP1, and two running Windows Server 2003 SP1

No errors encountered when installing SP4a

CALOGERO_SAPIA
Level 4
Has anyone made any progress on this?

Deepali_Badave
Level 6
Employee
Hello,

Yes, after the upgrading service packs for Backup exec it is required to upgrade the remote agents also.

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CALOGERO_SAPIA
Level 4
So are you saying install the two SP3 hotfixes even though SP4a has been installed?

tejashree_Bhate
Level 6
Hello,

if you have successfully installed SP4a there is no need to install SP3. You only need to reinstall the remote agents.


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CALOGERO_SAPIA
Level 4
A link would be useful, thanks.

Renuka_-
Level 6
Employee
Hello,
Since you have already installed SP4a, I assume you already have the link for it, which is:
http://support.veritas.com/docs/280008
The procedure to update remote agents is included in this technote, what other links do you need?Kindly specify.
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.