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RALUS Agent on a linux server broke down before backup

Old_Remove
Level 4

‎10-06-2006 03:16 AM

Hello !

I have two linux server with suse 9.1 and a installed ralus agent. The Agent was working fine for 2 Month. But since 4 weeks, every week on monday or tuesday the ralus agent broke down. When I do a ps -ef | grep /opt/VRTSralus* I can see one existing "zombie" process, wich I can only kill with the kill -9 command. After this I can restart the ralus agent. All updates I found was installed on the server.

Thank you
J. Buyer
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1 REPLY 1

tejashree_Bhate
Level 6

‎10-17-2006 01:44 AM

Hello,

Refer to the technote given below to put the service is debug mode and paste the debug log

How to run the VERITAS Backup Exec (tm) Remote Agent for UNIX or Linux server in debug mode

http://support.veritas.com/docs/272988

Thanks
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