Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- VOX
- Data Protection
- Backup Exec
- RALUS agent - unable to use selection list, accou...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
RALUS agent - unable to use selection list, account logon fails
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-09-2007 06:06 AM
Posted this before and have never got an answer - so here goes again. (do Symantec read this?)
Here is a summary of the Veritas issue.
BE10.d server with all latest hotfixes running on Win2k +SP4 latest updates
I have 2 Linux server running SLES10, the RALUS agent works fine on one but not the other
The issue is that only one of the RALUS agents (agent #5629) allows me to select items from the selection list. Both have the same username/password i.e. root, then the password.
It is displayed in the selection list but when you select it gets and try and connect you get the following error message "an error was encountered while attempting to browse the contents of \\server1-lx1 the function is not implemented'
I've checked the following:
1) ps aux to check if agent is running - it is
2) Compared the /etc/backupexec/agent.cfg with the one on the other server, they are the same
3) It is not a NIS master or slave
4) The default port is 10000 for both, both config files look identical. Port 10000 is not being used buy any other process
5) NDMP port 10000 is not being blocked (there is no firewall running at all) and the /etc/services files is the same for NDMP port 10000 on both servers
6) Tried changing the port over and it has made no difference - but I have a query on the procedure so maybe do to do that again, the query is when changing the port for ndmp, Veritas says that the changes must take place on every server in the environment, so I assueme that I have to change ports for Windows as well as Linux?
7)
Ran in debug mode and got the following output
--------------------------------------------------------------------------------------------------------------
" debug output
b6ef36b0 Wed Dec 13 16:25:05 2006: Starting BE Remote Agent
b6ef36b0 Wed Dec 13 16:25:05 2006: Requested no generation of log file
b6ef36b0 Wed Dec 13 16:25:05 2006: No configuration file specified. Using default.
b6ef36b0 Wed Dec 13 16:25:05 2006: Log to console: enabled
b6ef36b0 Wed Dec 13 16:25:05 2006: Starting NDMP processor
b6ef2ba0 Wed Dec 13 16:25:05 2006: FS_InitFileSys
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsnt5.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedssql2.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsxchg.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsxese.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsmbox.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedspush.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsnote.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsmdoc.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedssps2.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsupfs.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsshadow.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsoffhost.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: loaded libbedsvx.so
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsorcl.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsagnt.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedssms.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: loaded libbedssmsp.so
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsra.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: Initializing FSs
b6ef2ba0 Wed Dec 13 16:25:06 2006: Using 'UTF-8' Encoding.
b6ef2ba0 Wed Dec 13 16:25:06 2006: VXMS Initialization OK.
b6ef2ba0 Wed Dec 13 16:25:07 2006: Listening on port 10000
b6ef2ba0 Wed Dec 13 16:25:07 2006: ERROR: system call (bind): 0.
b6ef36b0 Wed Dec 13 16:25:10 2006: Stopping remote agent due to explicitly failed initialization
b6ef36b0 Wed Dec 13 16:25:16 2006: Startup failure detected
b6ef36b0 Wed Dec 13 16:25:16 2006: Remote agent exit
b6ef36b0 Wed Dec 13 16:25:16 2006: unloading libbedssmsp.so
b6ef36b0 Wed Dec 13 16:25:16 2006: unloading libbedsvx.so "
-----------------------------------------------------------------------------------------------------------------
The above debug output was generated during one install of the agent, however, the agent is running, so not sure what is going on there.
Installer log
------------------------------------------------------------------------------------------------------------------
"Following each set of questions, the information you have entered will be
presented for confirmation. To repeat the set of questions and correct any
previous errors, enter 'n' at the confirmation prompt.
No configuration changes are made to the systems until all configuration
questions are completed and RALUS is installed successfully.
To display the Remote Agent as a selection in a media server's backup
selection tree, and to be able to specify a local network for use between
the Remote Agent and a media server, enter the names or IP addresses of the
media servers that you want the Remote Agent to communicate with.
An IP Address: XXX.XXX.XXX.XXX
A Host Name: COMPUTERNAME
Enter a directory host:
192.168.123.123
Do you want to add another name or address for this agent? (n)
RALUS hostnames and/or IP addresses verification:
Address: 192.168.123.123
Is this information correct? (y)
To perform backups, you must have a 'beoper' user group. This user group can
be created only if you are not using NIS server. Your system will be scanned
to detect a NIS server, group and membership.
/usr/bin/ypwhich 2>&1
exit=0
srv1.mydoamin.compnay.co.uk
Checking if system uses NIS server:
No
The installer will now check your system for the 'beoper' user group and
root membership.
/bin/grep "\" /etc/group
exit=0
beoper:tt3mygtmE5VtQ:1000:root
Checking for 'beoper' user group:
Found
Checking for root user membership in 'beoper' user group:
Found
Your system already has a required user group and membership.
Installing Symantec Backup Exec Remote Agent for Linux and Unix Servers 4.0
on aurix-lx1:
/bin/rpm -i --test pkgs/linux/VRTSvxmsa-4.2.1-211.i386.rpm 2>&1
exit=0
Installing VRTSvxmsa 4.2.1 on aurix-lx1
/bin/rpm -i --force -v pkgs/linux/VRTSvxmsa-4.2.1-211.i386.rpm
2>>/var/tmp/installralus118170134/install.VRTSvxmsa.server1-lx1
1>>/var/tmp/installralus118170134/install.VRTSvxmsa.server1-lx1
waiting for pids: 5075
exit=0
reaped 5075
pid 5075 has exited
pid 5075 has exited
VRTSvxmsa-4.2.1-211.i386.rpm install output:
/bin/cat /var/tmp/installralus118170134/install.VRTSvxmsa.server1-lx1 2>&1
exit=0
Preparing packages for installation...
VRTSvxmsa-4.2.1-211
/bin/rpm -q --queryformat '%{VERSION}' VRTSvxmsa 2>&1
exit=0
4.2.1
/bin/touch /var/tmp/installralus118170134/isuccess 2>&1
exit=0
Done 1 of 2 steps
/bin/rm -rf /var/tmp/installralus118170134/VRTSvxmsa-4.2.1-211.i386.rpm*
2>&1
exit=0
/bin/rpm -i --test pkgs/linux/VRTSralus-10.00.5629-0.i386.rpm 2>&1
exit=0
Installing VRTSralus 10.00.5629 on aurix-lx1
/bin/rpm -i --force -v pkgs/linux/VRTSralus-10.00.5629-0.i386.rpm
2>>/var/tmp/installralus118170134/install.VRTSralus.server1-lx1
1>>/var/tmp/installralus118170134/install.VRTSralus.server1-lx1
waiting for pids: 5112
exit=0
reaped 5112
pid 5112 has exited
pid 5112 has exited
VRTSralus-10.00.5629-0.i386.rpm install output:
/bin/cat /var/tmp/installralus118170134/install.VRTSralus.server1-lx1 2>&1
exit=0
Preparing packages for installation...
VRTSralus-10.00.5629-0
/bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2>&1
exit=0
10.00.5629
/bin/touch /var/tmp/installralus118170134/isuccess 2>&1
exit=0
Done 2 of 2 steps
/bin/rm -rf /var/tmp/installralus118170134/VRTSralus-10.00.5629-0.i386.rpm*
2>&1
exit=0
/bin/mkdir /opt/VRTS/install 2>&1
exit=256
/bin/mkdir: cannot create directory `/opt/VRTS/install': File exists
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/installralus 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/uninstallralus 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/uninstallinfr 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
Symantec Backup Exec Remote Agent for Linux and Unix Servers installation
completed successfully.
Copying new initialization scripts
/bin/cp -L /opt/VRTSralus/bin/VRTSralus.init /etc/rc.d/init.d/VRTSralus.init
2>&1
exit=0
Done
Creating RALUS linkedname in rc2.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc2.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc3.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc3.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc5.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc5.d/S95VRTSralus.init 2>&1
exit=0
Done
Configuring Symantec Backup Exec Remote Agent for Linux and Unix Servers:
Creating RALUS configuration files
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Setting file: /var/tmp/installralus118170134/ralus.cfg
SOFTWARE\VERITAS\Backup Exec\Engine\Agents\Agent Directory List
1=192.168.199.204
/bin/cp -L -rp /var/tmp/installralus118170134/ralus.cfg
/etc/VRTSralus/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Done
Symantec Backup Exec Remote Agent for Linux and Unix Servers configured
successfully.
Setting file: /opt/VRTS/install/logs/installralus118170134.response
#
# installralus configuration values:
#
$CFG{ADDRESSES}=;
$CFG{DONOTINSTALL}=[];
$CFG{DONOTREMOVE}=[];
$CFG{INSTALL}{AUTOSTART}=0;
$CFG{INSTALL}{SIMULTANEOUS}=0;
$CFG{INSTALL}{SYSTEMS}=;
$CFG{INSTALL}{USEFTP}="";
$CFG{INSTALL}{USESSH}=0;
$CFG{MIGRATEMDSRVRS}=[];
1;
# $CFG{INSTALL}{SYSTEMS} is a required one dimensional list variable.
# This variable defines the list of systems to be installed
#
# $CFG{INSTALL}{SYSTEMSCONFIG} is an optional one dimensional list variable.
# This variable defines the list of systems to be recognized for
configuration
# when a secure environment prevents all systems from being installed at
once
#
# $CFG{INSTALL}{AUTOSTART} is an optional one dimensional scalar variable.
# This variable defines whether the product is to be started following
# installation (1=yes/0=no)
#
# $CFG{INSTALL}{SIMULTANEOUS} is an optional one dimensional scalar
variable.
# This variable defines whether the product is to be installed on systems
# consecutively or simultaneously (1=simultaneous/0=consecutive)
#
# $CFG{INSTALL}{USESSH} is an optional one dimensional scalar variable.
# This variable defines whether ssh and scp are configured to be used to
# execute the installation or remote systems (1=ssh/0=rsh)
#
# $CFG{INSTALL}{USEFTP} is an optional one dimensional scalar variable.
# This variable defines whether ftp is configured to be used to push
# installation packages to remote systems (1=ftp/0=rcp)
#
# $CFG{KEYS}{} is an optional two dimensional scalar variable.
# This variable defines product keys to be registered on a system. This
# variable is not necessary if the system already has a license key
registered
#
# $CFG{DONOTINSTALL}{} is an optional two dimensional list variable.
# This variable instructs the installation to not install the optional rpms
# designated in the list
#
#
Installation of Symantec Backup Exec Remote Agent for Linux and Unix Servers
has completed successfully.
The installation summary is saved at:
/opt/VRTS/install/logs/installralus118170134.summary
aurix-lx1:/opt/VRTS/install/logs # less installralus118170134.log
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/uninstallinfr 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
Symantec Backup Exec Remote Agent for Linux and Unix Servers installation
completed successfully.
Copying new initialization scripts
/bin/cp -L /opt/VRTSralus/bin/VRTSralus.init /etc/rc.d/init.d/VRTSralus.init
2>&1
exit=0
Done
Creating RALUS linkedname in rc2.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc2.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc3.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc3.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc5.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc5.d/S95VRTSralus.init 2>&1
exit=0
Done
Configuring Symantec Backup Exec Remote Agent for Linux and Unix Servers:
Creating RALUS configuration files
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Setting file: /var/tmp/installralus118170134/ralus.cfg
SOFTWARE\VERITAS\Backup Exec\Engine\Agents\Agent Directory List
1=192.168.199.204
/bin/cp -L -rp /var/tmp/installralus118170134/ralus.cfg
/etc/VRTSralus/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Done
Symantec Backup Exec Remote Agent for Linux and Unix Servers configured
successfully.
Setting file: /opt/VRTS/install/logs/installralus118170134.response
#
# installralus configuration values:
#
$CFG{ADDRESSES}=;
$CFG{DONOTINSTALL}=[];
$CFG{DONOTREMOVE}=[];
$CFG{INSTALL}{AUTOSTART}=0;
$CFG{INSTALL}{SIMULTANEOUS}=0;
$CFG{INSTALL}{SYSTEMS}=;
$CFG{INSTALL}{USEFTP}="";
$CFG{INSTALL}{USESSH}=0;
$CFG{MIGRATEMDSRVRS}=[];
1;
# $CFG{INSTALL}{SYSTEMS} is a required one dimensional list variable.
# This variable defines the list of systems to be installed
#
# $CFG{INSTALL}{SYSTEMSCONFIG} is an optional one dimensional list variable.
# This variable defines the list of systems to be recognized for
configuration
# when a secure environment prevents all systems from being installed at
once
#
# $CFG{INSTALL}{AUTOSTART} is an optional one dimensional scalar variable.
# This variable defines whether the product is to be started following
# installation (1=yes/0=no)
#
# $CFG{INSTALL}{SIMULTANEOUS} is an optional one dimensional scalar
variable.
# This variable defines whether the product is to be installed on systems
# consecutively or simultaneously (1=simultaneous/0=consecutive)
#
# $CFG{INSTALL}{USESSH} is an optional one dimensional scalar variable.
# This variable defines whether ssh and scp are configured to be used to
# execute the installation or remote systems (1=ssh/0=rsh)
#
# $CFG{INSTALL}{USEFTP} is an optional one dimensional scalar variable.
# This variable defines whether ftp is configured to be used to push
# installation packages to remote systems (1=ftp/0=rcp)
#
# $CFG{KEYS}{} is an optional two dimensional scalar variable.
# This variable defines product keys to be registered on a system. This
# variable is not necessary if the system already has a license key
registered
#
# $CFG{DONOTINSTALL}{} is an optional two dimensional list variable.
# This variable instructs the installation to not install the optional rpms
# designated in the list
#
#
Installation of Symantec Backup Exec Remote Agent for Linux and Unix Servers
has completed successfully.
The installation summary is saved at:
/opt/VRTS/install/logs/installralus118170134.summary"
---------------------------------------------------------------------------------------------------
The finger is pointing at the RALUS agent as I've used ethereal on the Linux server and can see BE10.d sending authentication request (you can see it trying to connect as "root" which is correct) but just gets no response back.
Hope that is enough information.
Here is a summary of the Veritas issue.
BE10.d server with all latest hotfixes running on Win2k +SP4 latest updates
I have 2 Linux server running SLES10, the RALUS agent works fine on one but not the other
The issue is that only one of the RALUS agents (agent #5629) allows me to select items from the selection list. Both have the same username/password i.e. root, then the password.
It is displayed in the selection list but when you select it gets and try and connect you get the following error message "an error was encountered while attempting to browse the contents of \\server1-lx1 the function is not implemented'
I've checked the following:
1) ps aux to check if agent is running - it is
2) Compared the /etc/backupexec/agent.cfg with the one on the other server, they are the same
3) It is not a NIS master or slave
4) The default port is 10000 for both, both config files look identical. Port 10000 is not being used buy any other process
5) NDMP port 10000 is not being blocked (there is no firewall running at all) and the /etc/services files is the same for NDMP port 10000 on both servers
6) Tried changing the port over and it has made no difference - but I have a query on the procedure so maybe do to do that again, the query is when changing the port for ndmp, Veritas says that the changes must take place on every server in the environment, so I assueme that I have to change ports for Windows as well as Linux?
7)
Ran in debug mode and got the following output
--------------------------------------------------------------------------------------------------------------
" debug output
b6ef36b0 Wed Dec 13 16:25:05 2006: Starting BE Remote Agent
b6ef36b0 Wed Dec 13 16:25:05 2006: Requested no generation of log file
b6ef36b0 Wed Dec 13 16:25:05 2006: No configuration file specified. Using default.
b6ef36b0 Wed Dec 13 16:25:05 2006: Log to console: enabled
b6ef36b0 Wed Dec 13 16:25:05 2006: Starting NDMP processor
b6ef2ba0 Wed Dec 13 16:25:05 2006: FS_InitFileSys
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsnt5.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedssql2.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsxchg.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsxese.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:05 2006: libbedsmbox.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedspush.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsnote.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsmdoc.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedssps2.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsupfs.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsshadow.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsoffhost.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: loaded libbedsvx.so
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsorcl.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsagnt.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedssms.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: loaded libbedssmsp.so
b6ef2ba0 Wed Dec 13 16:25:06 2006: libbedsra.so could not be loaded: 0x 2 (2)
b6ef2ba0 Wed Dec 13 16:25:06 2006: Initializing FSs
b6ef2ba0 Wed Dec 13 16:25:06 2006: Using 'UTF-8' Encoding.
b6ef2ba0 Wed Dec 13 16:25:06 2006: VXMS Initialization OK.
b6ef2ba0 Wed Dec 13 16:25:07 2006: Listening on port 10000
b6ef2ba0 Wed Dec 13 16:25:07 2006: ERROR: system call (bind): 0.
b6ef36b0 Wed Dec 13 16:25:10 2006: Stopping remote agent due to explicitly failed initialization
b6ef36b0 Wed Dec 13 16:25:16 2006: Startup failure detected
b6ef36b0 Wed Dec 13 16:25:16 2006: Remote agent exit
b6ef36b0 Wed Dec 13 16:25:16 2006: unloading libbedssmsp.so
b6ef36b0 Wed Dec 13 16:25:16 2006: unloading libbedsvx.so "
-----------------------------------------------------------------------------------------------------------------
The above debug output was generated during one install of the agent, however, the agent is running, so not sure what is going on there.
Installer log
------------------------------------------------------------------------------------------------------------------
"Following each set of questions, the information you have entered will be
presented for confirmation. To repeat the set of questions and correct any
previous errors, enter 'n' at the confirmation prompt.
No configuration changes are made to the systems until all configuration
questions are completed and RALUS is installed successfully.
To display the Remote Agent as a selection in a media server's backup
selection tree, and to be able to specify a local network for use between
the Remote Agent and a media server, enter the names or IP addresses of the
media servers that you want the Remote Agent to communicate with.
An IP Address: XXX.XXX.XXX.XXX
A Host Name: COMPUTERNAME
Enter a directory host:
192.168.123.123
Do you want to add another name or address for this agent? (n)
RALUS hostnames and/or IP addresses verification:
Address: 192.168.123.123
Is this information correct? (y)
To perform backups, you must have a 'beoper' user group. This user group can
be created only if you are not using NIS server. Your system will be scanned
to detect a NIS server, group and membership.
/usr/bin/ypwhich 2>&1
exit=0
srv1.mydoamin.compnay.co.uk
Checking if system uses NIS server:
No
The installer will now check your system for the 'beoper' user group and
root membership.
/bin/grep "\
exit=0
beoper:tt3mygtmE5VtQ:1000:root
Checking for 'beoper' user group:
Found
Checking for root user membership in 'beoper' user group:
Found
Your system already has a required user group and membership.
Installing Symantec Backup Exec Remote Agent for Linux and Unix Servers 4.0
on aurix-lx1:
/bin/rpm -i --test pkgs/linux/VRTSvxmsa-4.2.1-211.i386.rpm 2>&1
exit=0
Installing VRTSvxmsa 4.2.1 on aurix-lx1
/bin/rpm -i --force -v pkgs/linux/VRTSvxmsa-4.2.1-211.i386.rpm
2>>/var/tmp/installralus118170134/install.VRTSvxmsa.server1-lx1
1>>/var/tmp/installralus118170134/install.VRTSvxmsa.server1-lx1
waiting for pids: 5075
exit=0
reaped 5075
pid 5075 has exited
pid 5075 has exited
VRTSvxmsa-4.2.1-211.i386.rpm install output:
/bin/cat /var/tmp/installralus118170134/install.VRTSvxmsa.server1-lx1 2>&1
exit=0
Preparing packages for installation...
VRTSvxmsa-4.2.1-211
/bin/rpm -q --queryformat '%{VERSION}' VRTSvxmsa 2>&1
exit=0
4.2.1
/bin/touch /var/tmp/installralus118170134/isuccess 2>&1
exit=0
Done 1 of 2 steps
/bin/rm -rf /var/tmp/installralus118170134/VRTSvxmsa-4.2.1-211.i386.rpm*
2>&1
exit=0
/bin/rpm -i --test pkgs/linux/VRTSralus-10.00.5629-0.i386.rpm 2>&1
exit=0
Installing VRTSralus 10.00.5629 on aurix-lx1
/bin/rpm -i --force -v pkgs/linux/VRTSralus-10.00.5629-0.i386.rpm
2>>/var/tmp/installralus118170134/install.VRTSralus.server1-lx1
1>>/var/tmp/installralus118170134/install.VRTSralus.server1-lx1
waiting for pids: 5112
exit=0
reaped 5112
pid 5112 has exited
pid 5112 has exited
VRTSralus-10.00.5629-0.i386.rpm install output:
/bin/cat /var/tmp/installralus118170134/install.VRTSralus.server1-lx1 2>&1
exit=0
Preparing packages for installation...
VRTSralus-10.00.5629-0
/bin/rpm -q --queryformat '%{VERSION}' VRTSralus 2>&1
exit=0
10.00.5629
/bin/touch /var/tmp/installralus118170134/isuccess 2>&1
exit=0
Done 2 of 2 steps
/bin/rm -rf /var/tmp/installralus118170134/VRTSralus-10.00.5629-0.i386.rpm*
2>&1
exit=0
/bin/mkdir /opt/VRTS/install 2>&1
exit=256
/bin/mkdir: cannot create directory `/opt/VRTS/install': File exists
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/installralus 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/uninstallralus 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/uninstallinfr 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
Symantec Backup Exec Remote Agent for Linux and Unix Servers installation
completed successfully.
Copying new initialization scripts
/bin/cp -L /opt/VRTSralus/bin/VRTSralus.init /etc/rc.d/init.d/VRTSralus.init
2>&1
exit=0
Done
Creating RALUS linkedname in rc2.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc2.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc3.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc3.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc5.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc5.d/S95VRTSralus.init 2>&1
exit=0
Done
Configuring Symantec Backup Exec Remote Agent for Linux and Unix Servers:
Creating RALUS configuration files
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Setting file: /var/tmp/installralus118170134/ralus.cfg
SOFTWARE\VERITAS\Backup Exec\Engine\Agents\Agent Directory List
1=192.168.199.204
/bin/cp -L -rp /var/tmp/installralus118170134/ralus.cfg
/etc/VRTSralus/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Done
Symantec Backup Exec Remote Agent for Linux and Unix Servers configured
successfully.
Setting file: /opt/VRTS/install/logs/installralus118170134.response
#
# installralus configuration values:
#
$CFG{ADDRESSES}=;
$CFG{DONOTINSTALL}=[];
$CFG{DONOTREMOVE}=[];
$CFG{INSTALL}{AUTOSTART}=0;
$CFG{INSTALL}{SIMULTANEOUS}=0;
$CFG{INSTALL}{SYSTEMS}=;
$CFG{INSTALL}{USEFTP}="";
$CFG{INSTALL}{USESSH}=0;
$CFG{MIGRATEMDSRVRS}=[];
1;
# $CFG{INSTALL}{SYSTEMS} is a required one dimensional list variable.
# This variable defines the list of systems to be installed
#
# $CFG{INSTALL}{SYSTEMSCONFIG} is an optional one dimensional list variable.
# This variable defines the list of systems to be recognized for
configuration
# when a secure environment prevents all systems from being installed at
once
#
# $CFG{INSTALL}{AUTOSTART} is an optional one dimensional scalar variable.
# This variable defines whether the product is to be started following
# installation (1=yes/0=no)
#
# $CFG{INSTALL}{SIMULTANEOUS} is an optional one dimensional scalar
variable.
# This variable defines whether the product is to be installed on systems
# consecutively or simultaneously (1=simultaneous/0=consecutive)
#
# $CFG{INSTALL}{USESSH} is an optional one dimensional scalar variable.
# This variable defines whether ssh and scp are configured to be used to
# execute the installation or remote systems (1=ssh/0=rsh)
#
# $CFG{INSTALL}{USEFTP} is an optional one dimensional scalar variable.
# This variable defines whether ftp is configured to be used to push
# installation packages to remote systems (1=ftp/0=rcp)
#
# $CFG{KEYS}{
# This variable defines product keys to be registered on a system. This
# variable is not necessary if the system already has a license key
registered
#
# $CFG{DONOTINSTALL}{
# This variable instructs the installation to not install the optional rpms
# designated in the list
#
#
Installation of Symantec Backup Exec Remote Agent for Linux and Unix Servers
has completed successfully.
The installation summary is saved at:
/opt/VRTS/install/logs/installralus118170134.summary
aurix-lx1:/opt/VRTS/install/logs # less installralus118170134.log
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
/bin/cp -L /opt/VRTScpi/bin/scripts/install/install
/opt/VRTS/install/uninstallinfr 2>&1
exit=256
/bin/cp: cannot stat `/opt/VRTScpi/bin/scripts/install/install': No such file or directory
Symantec Backup Exec Remote Agent for Linux and Unix Servers installation
completed successfully.
Copying new initialization scripts
/bin/cp -L /opt/VRTSralus/bin/VRTSralus.init /etc/rc.d/init.d/VRTSralus.init
2>&1
exit=0
Done
Creating RALUS linkedname in rc2.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc2.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc3.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc3.d/S95VRTSralus.init 2>&1
exit=0
Done
Creating RALUS linkedname in rc5.d
ln -s /etc/rc.d/init.d/VRTSralus.init /etc/rc.d/rc5.d/S95VRTSralus.init 2>&1
exit=0
Done
Configuring Symantec Backup Exec Remote Agent for Linux and Unix Servers:
Creating RALUS configuration files
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
/bin/cp -L -rp /etc/VRTSralus/ralus.cfg
/var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Setting file: /var/tmp/installralus118170134/ralus.cfg
SOFTWARE\VERITAS\Backup Exec\Engine\Agents\Agent Directory List
1=192.168.199.204
/bin/cp -L -rp /var/tmp/installralus118170134/ralus.cfg
/etc/VRTSralus/ralus.cfg 2>&1
exit=0
rm /var/tmp/installralus118170134/ralus.cfg 2>&1
exit=0
Done
Symantec Backup Exec Remote Agent for Linux and Unix Servers configured
successfully.
Setting file: /opt/VRTS/install/logs/installralus118170134.response
#
# installralus configuration values:
#
$CFG{ADDRESSES}=;
$CFG{DONOTINSTALL}=[];
$CFG{DONOTREMOVE}=[];
$CFG{INSTALL}{AUTOSTART}=0;
$CFG{INSTALL}{SIMULTANEOUS}=0;
$CFG{INSTALL}{SYSTEMS}=;
$CFG{INSTALL}{USEFTP}="";
$CFG{INSTALL}{USESSH}=0;
$CFG{MIGRATEMDSRVRS}=[];
1;
# $CFG{INSTALL}{SYSTEMS} is a required one dimensional list variable.
# This variable defines the list of systems to be installed
#
# $CFG{INSTALL}{SYSTEMSCONFIG} is an optional one dimensional list variable.
# This variable defines the list of systems to be recognized for
configuration
# when a secure environment prevents all systems from being installed at
once
#
# $CFG{INSTALL}{AUTOSTART} is an optional one dimensional scalar variable.
# This variable defines whether the product is to be started following
# installation (1=yes/0=no)
#
# $CFG{INSTALL}{SIMULTANEOUS} is an optional one dimensional scalar
variable.
# This variable defines whether the product is to be installed on systems
# consecutively or simultaneously (1=simultaneous/0=consecutive)
#
# $CFG{INSTALL}{USESSH} is an optional one dimensional scalar variable.
# This variable defines whether ssh and scp are configured to be used to
# execute the installation or remote systems (1=ssh/0=rsh)
#
# $CFG{INSTALL}{USEFTP} is an optional one dimensional scalar variable.
# This variable defines whether ftp is configured to be used to push
# installation packages to remote systems (1=ftp/0=rcp)
#
# $CFG{KEYS}{
# This variable defines product keys to be registered on a system. This
# variable is not necessary if the system already has a license key
registered
#
# $CFG{DONOTINSTALL}{
# This variable instructs the installation to not install the optional rpms
# designated in the list
#
#
Installation of Symantec Backup Exec Remote Agent for Linux and Unix Servers
has completed successfully.
The installation summary is saved at:
/opt/VRTS/install/logs/installralus118170134.summary"
---------------------------------------------------------------------------------------------------
The finger is pointing at the RALUS agent as I've used ethereal on the Linux server and can see BE10.d sending authentication request (you can see it trying to connect as "root" which is correct) but just gets no response back.
Hope that is enough information.
Labels:
4 REPLIES 4
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2007 11:04 PM
Hi Mike,
I think the debug output you provided failed for a different reason, namely that the agent was already running in the background and thus port 10000 was not available with for the debug run. Can you try again without the agent running in the background? Thanks!
Regards,
Russell.
I think the debug output you provided failed for a different reason, namely that the agent was already running in the background and thus port 10000 was not available with for the debug run. Can you try again without the agent running in the background? Thanks!
Regards,
Russell.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-16-2007 06:09 AM
Good point - I'll run it again, might have to be next week now as running big backup at the moment!
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-12-2007 06:55 AM
Sorry for the delay, been away.
Well I decided to remove to the ralus agent and then try a re-installing, this time when I run the installer I get the following error
'VERITAS SYMANTEC BACKUP EXEC REMOTE AGENT FOR LINUX AND UNIX SERVERS 4.0 INSTALLATION
PROGRAM
Copyright (c) 2004 Symantec Corporation. All rights reserved.
Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec
Corporation or its affiliates in the U.S. and other countries. Other names may be
trademarks of their respective owners.
The Licensed Software and Documentation are deemed to be commercial computer
software and commercial computer software documentation as defined in FAR Sections
12.212 and DFARS Section 227.7202.
Enter the system names separated by spaces on which to install RALUS: 192.168.199.123
Checking system communication:
Verifying communication with 192.168.199.123.................. ping successful
....... is an unsupported platform
Attempting rsh with 192.168.199.123... rsh on 192.168.199.204 results in extraneous characters
CPI WARNING V-9-10-1020
aurix-lx1 cannot communicate with or does not have rsh permissions with the
following systems: 192.168.199.123
Enter the system names separated by spaces on which to install RALUS:,
rsh is installed so why doesn't the agent install?
This driving me nuts - as I said, one agent installed first go, this second agent just will not play and it has now be 6 months since I purchased this {Editted For Content} agent.
Well I decided to remove to the ralus agent and then try a re-installing, this time when I run the installer I get the following error
'VERITAS SYMANTEC BACKUP EXEC REMOTE AGENT FOR LINUX AND UNIX SERVERS 4.0 INSTALLATION
PROGRAM
Copyright (c) 2004 Symantec Corporation. All rights reserved.
Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec
Corporation or its affiliates in the U.S. and other countries. Other names may be
trademarks of their respective owners.
The Licensed Software and Documentation are deemed to be commercial computer
software and commercial computer software documentation as defined in FAR Sections
12.212 and DFARS Section 227.7202.
Enter the system names separated by spaces on which to install RALUS: 192.168.199.123
Checking system communication:
Verifying communication with 192.168.199.123.................. ping successful
....... is an unsupported platform
Attempting rsh with 192.168.199.123... rsh on 192.168.199.204 results in extraneous characters
CPI WARNING V-9-10-1020
aurix-lx1 cannot communicate with or does not have rsh permissions with the
following systems: 192.168.199.123
Enter the system names separated by spaces on which to install RALUS:,
rsh is installed so why doesn't the agent install?
This driving me nuts - as I said, one agent installed first go, this second agent just will not play and it has now be 6 months since I purchased this {Editted For Content} agent.
Message Edited by mike brooker on 04-12-200706:55 AM
Mod Note: Please do not use any profanities in the the forums. For guidlines please see the Discussion Forums Terms and Conditions.
Thank you.
Message Edited by John_B on 04-12-2007 07:28 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2007 03:58 AM
Any body?
Related Content
- Restore BEMCLI in Backup Exec
- Unable to select target disk in VSR23 bootable usb in System Recovery
- Network Storage Location is Read only and is not a valid destination in System Recovery
- Google Cloud Platform(GCP) Immutable Bucket Retention with Veritas NetBackup in NetBackup
- NetBackup 10.2 Install Fail in NetBackup
