09-17-2009 05:21 PM
Hello,
Having some difficulty getting the Ralus Client for Linux/Unix functioning on a new install. Users, groups and passwords have all been verified to be set correctly. Network connectivity has also been tested and verified. Tests have been performed with NO firewalls of any kind (iptables etc) and yield the same results.
The client is attempting to connect to a Windows 2003 Server running Backup Exec 12.
Linux (hostname omitted) 2.6.23.17-88.fc7 #1 SMP Thu May 15 00:02:29 EDT 2008 x86_64 x86_64 x86_64 GNU/Linux
Fedora release 7 (Moonshine)
# cat ralus.ver
ralus=2213.8
mdm=MDM_v0.0.3497
vxms=VxMS_v4.4-026
It was installed from the package:
BEWS_12.5.2213_LINUX-UNIX-MAC-SAP_AGENTS.tar.gz
Output of the config file:
# cat ralus.cfg
Software\Symantec\Backup Exec For Windows\Backup Exec\Agent Browser\TcpIp\AdvertisementPort=6101
Software\Symantec\Backup Exec For Windows\Backup Exec\Debug\AgentConfig=0
Software\Symantec\Backup Exec For Windows\Backup Exec\Debug\VXBSAlevel=
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Advertise All=1
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Advertise Now=0
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Advertisement Purge=0
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Advertising Disabled=0
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Advertising Interval Minutes=240
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Agent Directory List 1=10.0.0.1
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents\Auto Discovery Enabled=1
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Logging\RANT NDMP Debug Level=0
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\Encoder=
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\ShowTSAFS=
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemExclude1=/mnt/nss/pools/
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemExclude2=/mnt/nss/.pools/
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemExclude3=/_admin/*.*
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude1=devpts
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude2=proc
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude3=sysfs
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude4=rpc_pipefs
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude5=tmpfs
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude6=ftp
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemFSTypeExclude7=ntfs
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\VfmPath=/opt/VRTSralus/VRTSvxms
Additional dependency info:
# ldd /opt/VRTSralus/bin/beremote
linux-vdso.so.1 => (0x00007fff099fd000)
libvxACEI.so.3 => /opt/VRTSralus/bin/libvxACEI.so.3 (0x00002aaaaaaad000)
libvxTAOI.so.3 => /opt/VRTSralus/bin/libvxTAOI.so.3 (0x00002aaaaad51000)
libvxcrypto.so => /opt/VRTSralus/bin/libvxcrypto.so (0x00002aaaab08e000)
libvxustdio.so => /opt/VRTSralus/bin/libvxustdio.so (0x00002aaaab2cb000)
libvxicui18n.so => /opt/VRTSralus/bin/libvxicui18n.so (0x00002aaaab3e1000)
libvxicuuc.so => /opt/VRTSralus/bin/libvxicuuc.so (0x00002aaaab5e1000)
libvxicudata.so => /opt/VRTSralus/bin/libvxicudata.so (0x00002aaaab7c7000)
libdl.so.2 => /lib64/libdl.so.2 (0x00000030c8800000)
libpthread.so.0 => /lib64/libpthread.so.0 (0x00000030c9000000)
librt.so.1 => /lib64/librt.so.1 (0x00000030ca000000)
libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00000030ca400000)
libbetools.so => /opt/VRTSralus/bin/libbetools.so (0x00002aaaac0e1000)
libbe_util.so => /opt/VRTSralus/bin/libbe_util.so (0x00002aaaac22c000)
libbebsdu.so => /opt/VRTSralus/bin/libbebsdu.so (0x00002aaaac3d3000)
libbeengsvr.so => /opt/VRTSralus/bin/libbeengsvr.so (0x00002aaaac4e2000)
libbestdutl.so => /opt/VRTSralus/bin/libbestdutl.so (0x00002aaaaca70000)
libbedsvx.so => /opt/VRTSralus/bin/libbedsvx.so (0x00002aaaacb7f000)
libbedscomn.so => /opt/VRTSralus/bin/libbedscomn.so (0x00002aaaaccd2000)
libbedssmsp.so => /opt/VRTSralus/bin/libbedssmsp.so (0x00002aaaace07000)
libbenetapi.so => /opt/VRTSralus/bin/libbenetapi.so (0x00002aaaacf10000)
libbenettcp.so => /opt/VRTSralus/bin/libbenettcp.so (0x00002aaaad014000)
libbenetns.so => /opt/VRTSralus/bin/libbenetns.so (0x00002aaaad118000)
libbenetutl.so => /opt/VRTSralus/bin/libbenetutl.so (0x00002aaaad21e000)
libndmp_dsss.so => /opt/VRTSralus/bin/libndmp_dsss.so (0x00002aaaad321000)
libeng_dsss.so => /opt/VRTSralus/bin/libeng_dsss.so (0x00002aaaad428000)
libndmp_tpfmt.so => /opt/VRTSralus/bin/libndmp_tpfmt.so (0x00002aaaad542000)
libndmp_loops.so => /opt/VRTSralus/bin/libndmp_loops.so (0x00002aaaad68a000)
libndmpcomm.so => /opt/VRTSralus/bin/libndmpcomm.so (0x00002aaaad7f4000)
libnrdscommon.so => /opt/VRTSralus/bin/libnrdscommon.so (0x00002aaaad93e000)
libnrdsmessage.so => /opt/VRTSralus/bin/libnrdsmessage.so (0x00002aaaada4b000)
libnrdsnet.so => /opt/VRTSralus/bin/libnrdsnet.so (0x00002aaaadb57000)
libnrdsparameter.so => /opt/VRTSralus/bin/libnrdsparameter.so (0x00002aaaadc5f000)
libsmstools.so => /opt/VRTSralus/bin/libsmstools.so (0x00002aaaadd70000)
libbesocket.so => /opt/VRTSralus/bin/libbesocket.so (0x00002aaaade77000)
libbecluster.so => /opt/VRTSralus/bin/libbecluster.so (0x00002aaaadfbe000)
libbedssms.so => /opt/VRTSralus/bin/libbedssms.so (0x00002aaaae0c0000)
libndmpclient.so => /opt/VRTSralus/bin/libndmpclient.so (0x00002aaaae1ea000)
libdbsb.so => /opt/VRTSralus/bin/libdbsb.so (0x00002aaaae2f2000)
libtapesrvr.so => /opt/VRTSralus/bin/libtapesrvr.so (0x00002aaaae3f9000)
libDeviceIo.so => /opt/VRTSralus/bin/libDeviceIo.so (0x00002aaaae50b000)
libbescsicap.so => /opt/VRTSralus/bin/libbescsicap.so (0x00002aaaae843000)
libstdc++.so.5 => /usr/lib64/libstdc++.so.5 (0x00002aaaaea6b000)
libm.so.6 => /lib64/libm.so.6 (0x00000030c8c00000)
libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00000030cb000000)
libc.so.6 => /lib64/libc.so.6 (0x00000030c8400000)
/lib64/ld-linux-x86-64.so.2 (0x00000030c8000000)
libutil.so.1 => /lib64/libutil.so.1 (0x00000030d1800000)
Output of an attempted connection session:
aed4b230 Thu Sep 17 16:42:50 2009 : Starting BE Remote Agent
aed4b230 Thu Sep 17 16:42:50 2009 : Requested no generation of log file
aed4b230 Thu Sep 17 16:42:50 2009 : No configuration file specified. Using default.
aed4b230 Thu Sep 17 16:42:50 2009 : Log to console: enabled
aed4b230 Thu Sep 17 16:42:50 2009 : Successfully set the supplementary groups of the process
aed4b230 Thu Sep 17 16:42:50 2009 : Initialized locks for SSL callbacks
aed4b230 Thu Sep 17 16:42:50 2009 : Starting NDMP processor
aed4b230 Thu Sep 17 16:42:50 2009 : NDMPDMainThreadFunc spawned: grpid=1, tid=1084229968
40a00950 Thu Sep 17 16:42:50 2009 : FS_InitFileSys
40a00950 Thu Sep 17 16:42:50 2009 : libbedsnt5.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedssql2.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsxchg.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsxese.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsmbox.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedspush.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsnote.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsmdoc.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedssps2.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedssps3.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsupfs.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsshadow.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsoffhost.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : loaded libbedsvx.so
40a00950 Thu Sep 17 16:42:50 2009 : loaded libbedsrman.so
40a00950 Thu Sep 17 16:42:50 2009 : loaded libbedssms.so
40a00950 Thu Sep 17 16:42:50 2009 : loaded libbedssmsp.so
40a00950 Thu Sep 17 16:42:50 2009 : libbedsra.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : libbedsdb2.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : loaded libbedsedir.so
40a00950 Thu Sep 17 16:42:50 2009 : libbedsvmesx.so could not be loaded: 0x 2 (2)
40a00950 Thu Sep 17 16:42:50 2009 : Initializing FSs
40a00950 Thu Sep 17 16:42:50 2009 : FS 1 failed to initialize: 0xE000FE46
40a00950 Thu Sep 17 16:42:50 2009 : Function called: RMAN_InitFileSys
40a00950 Thu Sep 17 16:42:50 2009 : Using 'UTF-8' Encoding.
40a00950 Thu Sep 17 16:42:50 2009 : Using vfm path /opt/VRTSralus/VRTSvxms from config.
40a00950 Thu Sep 17 16:42:50 2009 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms.
40a00950 Thu Sep 17 16:42:50 2009 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms
40a00950 Thu Sep 17 16:42:50 2009 : VXMS Initialization OK.
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <ext3> mounted at </>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <proc> mounted at </proc>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <sysfs> mounted at </sys>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <devpts> mounted at </dev/pts>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <ext3> mounted at </boot>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <tmpfs> mounted at </dev/shm>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <binfmt_misc> mounted at </proc/sys/fs/binfmt_misc>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <rpc_pipefs> mounted at </var/lib/nfs/rpc_pipefs>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <fusectl> mounted at </sys/fs/fuse/connections>
40a00950 Thu Sep 17 16:42:50 2009 : Detected Mounted Filesystem: type <nfsd> mounted at </proc/fs/nfsd>
40a00950 Thu Sep 17 16:42:50 2009 : Successfully resolved the "ndmp" service to port: 10000 (host order)
40a00950 Thu Sep 17 16:42:50 2009 : BETCPListener successfully installed a signal handler for SIGTERM
40a00950 Thu Sep 17 16:42:50 2009 : BETCPListener::BETCPListener: This system appears to be a Dual IP system
40a00950 Thu Sep 17 16:42:50 2009 : BETCPListener::BETCPListener: Successfully set the IPV6_V6ONLY option, this listener may behave as Dual Stack listener
40a00950 Thu Sep 17 16:42:50 2009 : Started NDMP Listener on port 10000
41e02950 Thu Sep 17 16:43:00 2009 : NrdsAdvertiserThread: advertisement cycle started.
41e02950 Thu Sep 17 16:43:00 2009 : RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
41e02950 Thu Sep 17 16:43:00 2009 : NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
41e02950 Thu Sep 17 16:43:00 2009 : BENetConfigEx: Successfully refreshed adapter information.
41e02950 Thu Sep 17 16:43:00 2009 : NrdsAdvertiserThread: EnumSelfDLE for file system 22 returned 0(0x0) and 1 DLEs
41e02950 Thu Sep 17 16:43:00 2009 : NrdsAdvertiserThread: Nrds Message Len : 208.
41e02950 Thu Sep 17 16:43:00 2009 : VX_RemoveDLE: DestroyDLE()
41e02950 Thu Sep 17 16:43:00 2009 : This instance of BETCPListener was not requested to install a signal handler and hence will not install one!
41e02950 Thu Sep 17 16:43:00 2009 : ConnectToServerEndPoint: dest=10.0.0.1, service=6101
41e02950 Thu Sep 17 16:43:00 2009 : CreateConnection type=0 on socket 5 via BESocket OK
41e02950 Thu Sep 17 16:43:00 2009 : NrdsAdvertiserThread: send of Database type 22 subtype 0 to target=10.0.0.1 port=6101 succeeded
41e02950 Thu Sep 17 16:43:00 2009 : NrdsAdvertiserThread: advertisement cycle complete. Waiting 240 minutes before advertising again.
42803950 Thu Sep 17 16:43:05 2009 : NrdsAdvertiserThread: negative (purge) advertisement cycle started.
42803950 Thu Sep 17 16:43:05 2009 : NrdsAdvertiserThread: no purge is pending.
42803950 Thu Sep 17 16:43:05 2009 : NrdsAdvertiserThread: negative (purge) advertisement cycle complete. Waiting 240 minutes before advertising again.
40a00950 Thu Sep 17 16:43:28 2009 : Control connection accepted : connection established between end-points 10.168.1.10:10000 and 10.0.0.1:3989
43204950 Thu Sep 17 16:43:28 2009 : ndmp_readit: Caught message on closed connection. Socket 0x5 len 0x0
43204950 Thu Sep 17 16:43:28 2009 : ndmp_readit: ErrorCode :: 0 :
43204950 Thu Sep 17 16:43:28 2009 : FreeFormatEnv( cur_fmt=0 )
43204950 Thu Sep 17 16:43:28 2009 : FreeFormatEnv( cur_fmt=0 )
The advertisement of the client shows up on the windows server. When trying to create a new job (debug above) from the windows server and select the client, the following message is generated:
“An error was encountered while trying to browse the contents of (hostname here). A network connection to server could not be established.”
The option to create, choose a user is never even presented.
Any assistance with this issue would be greatly appreciated.
Thanks.
09-18-2009 01:03 AM
09-18-2009 08:40 AM
09-18-2009 10:15 AM
09-18-2009 10:32 AM