Our Server crashed and we had to reinstall Backup Exec for the CD. However I accidentally clicked on the next button before entering the Product Activation No and installed the trial version instead.
I tried to uninstall the trial version but got the error message cannot find c:\program files\veritas\backup exec\nt\uninst.isu, installation cannot continue.
I then attempted to install the full version from the CD but when I entered the Product Activation No. I got the message invalid serial number althought this is the number quoted on the Software License Certificate
I am using Backup Exec 8.5 for Windows 2000. How do I get the software reinstalled?