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Removing tape from DLT V4 drive does not cancel BE remove media alert

Midori_Schleitw
Level 3
Backup Exec ejects the tape as we specified, but the backup job does not finish until the "Remove media from drive" alert is responded to. Shouldn't the tape drive send a signal to the software saying that the tape was removed and that automatically responds to that prompt? That's how I'm used to tape drives and Backup Exec working.
Thanks.
3 REPLIES 3

Sharvari_Deshmu
Level 6
Hello,

Please ocnfigure the alerts using the technote:

http://support.veritas.com/docs/192055


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Midori_Schleitw
Level 3
I have Respond Yes to alerts configured for selected events, such as Media Remove. Doesn't work. Job never finishes unless we manually respond Yes to alert. I also Re-enable Disabled Warnings. This causes the Media Remove alert dialog to open. I wait and wait. Nothing. Backup Exec doesn't respond Yes to the alert ... even though the tape has already been removed and the tape for the next job inserted.
Thanks.

Deepali_Badave
Level 6
Employee
Hello,

Perform the repair installation.

Please refer the following technote:*
http://seer.support.veritas.com/docs/253199.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.