Reporting Issues

[jphillips85]

When I run reports for my boss, they show all kinds of failures.  When I look at the jobs, it may have backed up 25 servers fine, but can't verify one file and it shows fail for the entire job.  When they see the reports, they think we aren't getting backups because it shows the job fails.   Failure of the job is an innacurate description of this, is there something else that others are doing? 

Thank you

Jeff

[CraigV]

Hi Jeff,

I get that with the System State on a number of servers, specifically because McAfee has decided that Backup Exec won't get access to that anymore!

I normally get our site reps to mark it as Successful on the web reports they do for us.

You can exclude that particular file, or back it up separately. Alternatively troubleshoot why your backups are failing...and as a last resort, get management to understand that it might be a file that BE cannot access that fails the entire backup, but point out that the rest of the servers are recoverable.

Thanks!

[RahulG]

Unfortunately it depends on the Status of the backup job i mean if it was successful or fail .. nad there is nothing much you can do ,but just troubleshooting on the errors you get in the backup job .

[CraigV]

Any news here?

[Ken_Putnam]

When I look at the jobs, it may have backed up 25 servers fine, but can't verify one file and it shows fail for the entire job

You can break your backups into multiple jobs (one per server for example), executed through a policy.

This way, if one share on one server has a problem, just that one job is flagged as FAILED, all the otherw will be successful