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Restore a single mailbox Backup Exec 2010 R3

Tecnico
Level 3

Hi guys,

I have a Symantec backup Exec 2010 R3. I have a full backup for Exhange 2007 with GRT Option.

A user has deleted their emails and I want to do a restoration of his mailbox full. The restoration of the mailbox, it will be on it. When I create a restore job, select the user mailbox and not play any other restoration option, leaving the default. Do so as to do the restoration on the same mailbox? Do I have to select one option for the restoration?
Doing so, I get an error:

Unable to attach to a resource.  Make sure that all selected resources exist and are online, and then try again.  If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource .

Any suggestions? It is done so the restore of a mailbox on the same?
 
 
10 REPLIES 10

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

Could you please cofirm the restore you are attempting from is that tape or disk & if exchange 2007 is on win2008  & media server is on win2003 or vice versa like exchange 2007 is on win2003 & Media server is on win2008  then ensure you add host file entry on win2008 server to tweak ipv6

1. Open the hosts file located at %SystemRoot%\system32\drivers\etc\ by using an editor such as Notepad.
%SystemRoot% refers to the drive where the Windows system files are located.

2.  Comment out the line that references the IPv6 address.
# :::1    localhost

3. Add the following lines into the file:
127.0.0.1                   hostname of the computer
127.0.0.1                   FQDN of the computer
actual IPv4 address    hostname of the computer
actual IPv4 address    FQDN of the computer

More information about it you can find in link below

http://www.symantec.com/docs/TECH86155

 

Thanks

Tecnico
Level 3

Thanks for reply,

The platform data are:

The restore is being performed from tape. Exchange is mounted on a CCR cluster to Mailbox, a NLB with 2 Client Access, Exchange 2007 SP3 version on a Wndows Server 2008 SP2. Symantec Backup Exec 2010 R3 is installed on a Windows Server 2008 R2 SP1.
IPv6 is disabled on all servers.
I set up for all the Exchange servers and the cluster resource Mailbox:
127.0.0.1 hostname of the computer
127.0.0.1 FQDN of the computer
current IPv4 address hostname of the computer
current IPv4 address FQDN of the computer

And besides the two Client Access servers have done the following and rebooted:

4. Using Registry Editor, locate the Following registry key:
HKEY_Local_Machine \ SYSTEM \ CurrentControlSet \ Services \ TCPIP6 \ Parameters
Warning: Incorrect use of the Windows registry editor may Prevent Functioning from the operating system properly. Great care taken when to Should Be Making Changes to a Windows registry. Registry Modifications Should be Carried-out only by persons Experienced in the use of the registry editor application. It is recommended That a complete backup of the registry and workstation be made prior to making Any registry changes.

5. Right-click the Parameters key, click New, click DWORD and Then (32-bit) Value. For the key, add the Following values:
Name: DisabledComponents
Data: 0xffffffff

When I launch the restore, selection by the user's mailbox, and nothing else, do not play anything Options Exchange, the default left and follow me out the following error:

Final error: 0xe000848c - Unable to attach to a resource. Make sure all selected resources exist That and are online, and Then try again. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and Then remove the resource.
Final Error category: Resource Errors

For additional Information Regarding this mistake Refer to link V-79-57344-33932

Striker_303
Level 6
Employee

Have a look at this and make sure all rights are in place:

How to re-direct restore an Exchange user mailbox to a temporary one..

https://www-secure.symantec.com/connect/articles/how-re-direct-restore-exchange-user-mailbox-temporary-one

Tecnico
Level 3

Thanks for reply Striker,

In Microsoft Exchange Redirection, Exchange server is my cluster resource Mailbox, but in redirect mailbox or public folder, in restore to mailbox, I have to put the name of the user's mailbox at restoring? or I have to put a new name, and create a new mailbox with that name?

Striker_303
Level 6
Employee

In Microsoft Exchange Redirection -put the exch cluster name (virtual name)

redirect mailbox or public folder : select the target mailbox (where you want to redirect and restore )

You  need to have this restore mailbox already created \ should not be hidden from GAL and possibly

make it active by logging on to it or sending a e-mail

Tecnico
Level 3

I saw the url where it says that solves the problem:

http://www.symantec.com/business/support/index?page=content&id=TECH163146

When I installed the patch, complete with an error, and now arracan the Backup Exec 2010 (Backup exec device & media service). Gives error code 536928979.
I tried to repair the Symentac, but also gives me error:
Can not open database "BEDB" requested by the login. The login failed.
BESA user has permissions on the DB, and has always worked.
Now I have fallen backup system, I can do?

Striker_303
Level 6
Employee

have a look at this: http://www.symantec.com/docs/TECH60884

Also is the SQL (bkupexec) service running?

Tecnico
Level 3

Database of BEDB and BE_DLO in in other Server, with SQL. Services is running, databases is operationals, and permissions are correct for BESA in Databases...

Striker_303
Level 6
Employee

Refer this:

http://www.symantec.com/docs/TECH129977

make sure SQL server name etc information is correct in rejistry for media server.

Also make sure you can successfully perform a UDL test :

 http://support.veritas.com/docs/256661

CompuBisho
Not applicable

Dear All, Hello I have the same problem and i tray to resolve this problem by this solutions in this link http://www.symantec.com/business/support/index?page=content&id=TECH86155 and not resolved, in order to know i have MS Exchange 2010 and i tray to restore only mail box. I need help please., Thanks