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Restore deleted items in mailbox

Cheri-Chanel_Lo
Level 3
A user has just presented to me that she accidentally deleted a few emails in her deleted box that she really didn't want to delete. I am unfamiliar with how to restore a mailbox let alone to a specific area in a mailbox. Would anyone be able to help guide me through this process?

Any assistance will be greatly appreciated.

Thank you
Chuckie
4 REPLIES 4

Ken_Putnam
Level 6
How long ago were the files deleted?
What is deleted item retention on your Exchange Server?
What version of Exchange are you running?

Cheri-Chanel_Lo
Level 3
The files were deleted about two weeks ago she says. I checked the Exchange 2000 server for deleted item retention - set for two weeks. There are no files to retrieve for this user.

Thank you for your time and assistance
-Chuckie

Deepali_Badave
Level 6
Employee
Hello,


You can refer the following technote

How to restore individual mailboxes without recreating them in VERITAS Backup Exec (tm) 9.x for Windows Servers


http://support.veritas.com/docs/253235

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Cheri-Chanel_Lo
Level 3
Thanks for you help. This matter can be considered closed.

-Chuckie