10-10-2014 02:37 AM
Hi all,
I have BE2012 Service pack 4, which has been working pretty well up to now.
I have now found a problem when doing a test restore from my exchange backup, the backup just queues and never completes.
The data is on a deduplicated drive (hard disk)
In the system event logs i get:
Adamm Mover Error: GetDriveInfo Failure!
Error = ERROR_INVALID_HANDLE
Drive = "Deduplication Drive:4"
{E97BE95F-08D2-4D7F-BC3A-7F9CAEEF1E38}
Media = ""
{00000000-0000-0000-0000-000000000000}
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)
I can restore from another backup i.e my file server backup which is stored on the same drive.
I tried an inventory and catalog operation which failed also.
Any help would be greatly appreciated.
Regards,
Colin
10-10-2014 04:39 AM
That appears to be an issue inside the Deduplication Storage system and as such will probably need a formal support case to solve it.