Restoring exchange information store error a000848c - unable to attach to o

[Mark_Carlin]

Hi,
I am attempting to restore a corrupt exchange information store in sbs2003 using be 10 (priv1.edb). Everytime i have attempted the restore i get an error Resource Errors a000848c - unable to attach to one of the drives. I have checked all forums and have modified the settings for the firewall and increased the amount of ports, I have also setup port forwarding on the range 1000-1050. I have also been through the steps of confirming all authentication details. All jobs have been run under the administrator account who surely has sufficient rights to access the required data. I have also re-inventoried/cataloged the tapes which worked fine. I now have users wanting there email and i can see the exchange information store in backup exec but evey attempt i have to restore it fails. I have read comments that you have to go into the mailboxes first but that is not possicle if the exchange information store (priv1.edb) is down. If anyone has any ideas please please help.

[Sharvari_Deshmu]

Hello,

Please try creating a new account and then try restoring with this account.
Select this account in restore tab-resource credentials
Please create this new account by referring to the technote below:

http://support.veritas.com/docs/242606

Is the exchange server a remote server?

please update us the results


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.


Thanks,

[Paul_Yip]

are you using recovery storage groups? do you have one set up?

[Sharvari_Deshmu]

Hello,

Please update us on this issue.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.


Thanks,