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Running installralus does nothing on LINUX

MattEB
Not applicable

Hi,

I have tried running the installer for the Linux Backup Exec Agent (Rel 12), and it does nothing, ie.

 

Root is a member of the 'beoper' group.

 

su - root

cd /media/cdrom

./installralus

 

....then it returns to the command prompt in under a second having done nothing. No errors, nothing. Note sure if this is a GUI tool, so made sure the display was working first:

 

export DISPLAY=:0.0

xhost +

xclock      <- this proves that the xdisplay is working ok.

 

Running the installer with this all set also does nothing. Any ideas what is wrong here?

4 REPLIES 4

Ashutosh_Tamhan
Level 6

Matt,

 

installRalus is a CLI. Could you post the ralus installation log which should be created under /var/tmp/vxif/installralus..? Also if there is none, then trace running an strace against the installraluts.

 

 

 

ede
Level 1

Hello,

 

I am trying to intall VRTSralus on openSuSE 10.3 x86_64 and got the same failure.

./installralus and nothing happens also no log file is created under /var/tmp/vxif....

 

Does anyone has a idea why this happens

ankit_narchal
Level 2
Employee

Hi,

 

In regards to your issue what you can try is, do not run the installation directly from the cdrom by mounting it. Infact, create a folder (eg. BE_agent) at the root destination. Then copy the ralus agent files frm the Cdrom to that folder.

once that is done, untar the files if they are tar and then run the ./installralus. Make sure that port 10000 and 6101 is not in use by any other application.

 

der_Odie
Level 2

Hi there, same problem with BE 12. Uninstalled RALUS 11d, copied the content of the cd to /root, untared the VRTS-rpms in the pkgs/linux-folder and started ./installralus Nothing happend (no output, no log). Is there any solution? Regards