I also tried to do an uninstall and recieved Error 1606 could not access network location ECM. Then I tried a repair and recieved Error 1:2755 2: 3 3: Here is the log file from the repair. SP3 install may not be the major issue. I was trying to install due to misc issues. I can no longer run any backups they start to run but never backup any data the job monitor just stays at running the timer stops and no bytes have been written to tape. Looks like the job service stops at that time. If I could completely remove and re-install that would be fine.
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VERITAS Backup Exec (TM) 9.1 for Windows Servers Installation Log
Start time: 08-31-2005,20:12:45
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08-31-2005,20:13:16 : Product version: 9.1.4691
08-31-2005,20:13:16 : Executeing CSetupApp::RemoveAllOurFiles()
08-31-2005,20:13:16 : REMOVE From Directory: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}
08-31-2005,20:13:16 : REMOVE Files:
08-31-2005,20:13:16 : Executeing CSetupApp::RemoveAllOurFiles()
08-31-2005,20:13:16 : REMOVE From Directory: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}.0
08-31-2005,20:13:16 : REMOVE Files:
08-31-2005,20:13:18 : Executing StartAddRemSequence
08-31-2005,20:13:18 : Executing TSM_GetTSMSettings.
08-31-2005,20:13:18 : Executing SSO::PullDataMSI()
08-31-2005,20:13:18 : Setting up command line parameter table
08-31-2005,20:13:18 : Processing encrypted param file: C:\WINDOWS\Installer\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\BEInstParams.prm
08-31-2005,20:13:18 : Opening param file
08-31-2005,20:13:18 : Reading contents
08-31-2005,20:13:18 : Closing param file
08-31-2005,20:13:18 : /DEST:C:\Program Files\VERITAS\Backup Exec\NT\
08-31-2005,20:13:18 : /SNO:0778972102016498
08-31-2005,20:13:18 : /USER:administrator
08-31-2005,20:13:18 : /DOM:SBS
08-31-2005,20:13:18 : /PASS:*******
08-31-2005,20:13:18 : /TS:
08-31-2005,20:13:18 : /TD:ALL
08-31-2005,20:13:18 : /DOCS:
08-31-2005,20:13:18 : /IDR:
08-31-2005,20:13:18 : /EXCH:
08-31-2005,20:13:18 : Processing encrypted param file complete
08-31-2005,20:13:18 : COMMAND LINE: Checking UIMODE value
08-31-2005,20:13:18 : COMMAND LINE: Checking installation mode
08-31-2005,20:13:18 : COMMAND LINE: Checking for serialization values
08-31-2005,20:13:18 : CDlgSerialNumber Pass Function.
08-31-2005,20:13:18 : After Check for Remote_Install.
08-31-2005,20:13:18 : After Check for RA_INSTALL.
08-31-2005,20:13:18 : After Check for MODE_MAINTENANCE.
08-31-2005,20:13:18 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:13:18 : CDlgSerialNumber Pass Function.
08-31-2005,20:13:18 : COMMAND LINE: Checking for sub features selected
08-31-2005,20:13:18 : CDlgLocalChooseCustom Pass Function.
08-31-2005,20:13:18 : After Check for INSTALL_CHOICE.
08-31-2005,20:13:18 : After Check for INSTALL_TYPE.
08-31-2005,20:13:18 : After Check for INSTALL_MODE.
08-31-2005,20:13:18 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:13:18 : CDlgLocalChooseCustom Pass Function.
08-31-2005,20:13:18 : COMMAND LINE: Checking for service account values
08-31-2005,20:13:18 : Getting the Silent Params.
08-31-2005,20:13:18 : COMMAND LINE: Checking for tape drivers values
08-31-2005,20:13:18 : COMMAND LINE: Checking for TSM values
08-31-2005,20:13:18 : CDlgTSMConfig Pass Function.
08-31-2005,20:13:18 : After Check for INSTALL_MODE.
08-31-2005,20:13:18 : CDlgTSMConfig Pass Function.
08-31-2005,20:13:18 : COMMAND LINE: checking for SSO values
08-31-2005,20:13:18 : COMMAND LINE: Checking for clone values
08-31-2005,20:13:18 : COMMAND LINE: Checking progress settings
08-31-2005,20:13:18 : COMMAND LINE: Checking for NOINSTALL value
08-31-2005,20:13:18 : /DEST:C:\Program Files\VERITAS\Backup Exec\NT\
08-31-2005,20:13:18 : /SNO:0778972102016498
08-31-2005,20:13:18 : /USER:administrator
08-31-2005,20:13:18 : /DOM:SBS
08-31-2005,20:13:18 : /PASS:*******
08-31-2005,20:13:18 : /TS:
08-31-2005,20:13:18 : /TD:ALL
08-31-2005,20:13:18 : /DOCS:
08-31-2005,20:13:18 : /IDR:
08-31-2005,20:13:18 : /EXCH:
08-31-2005,20:13:48 : CDlgSerialNumber Pass Function.
08-31-2005,20:13:48 : After Check for Remote_Install.
08-31-2005,20:13:48 : After Check for RA_INSTALL.
08-31-2005,20:13:48 : After Check for MODE_MAINTENANCE.
08-31-2005,20:13:48 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:13:48 : CDlgLocalChooseCustom Pass Function.
08-31-2005,20:13:48 : After Check for INSTALL_CHOICE.
08-31-2005,20:13:48 : After Check for INSTALL_TYPE.
08-31-2005,20:13:48 : After Check for INSTALL_MODE.
08-31-2005,20:13:48 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:13:48 : CDlgChooseTapeDrivers Pass Function.
08-31-2005,20:13:48 : After Check for INSTALL_MODE.
08-31-2005,20:13:48 : CDlgTSMConfig Pass Function.
08-31-2005,20:13:48 : After Check for INSTALL_MODE.
08-31-2005,20:13:48 : CDlgTSMConfig Pass Function.
08-31-2005,20:13:48 : CDlgSSO Pass Function.
08-31-2005,20:13:48 : After Check for INSTALL_MODE.
08-31-2005,20:13:48 : CDlgClone Pass Function.
08-31-2005,20:13:48 : CDlgClone Pass Function.
08-31-2005,20:13:48 : CDlgRemoteChooseCustom Pass Function.
08-31-2005,20:13:48 : After Check for INSTALL_CHOICE.
08-31-2005,20:13:55 : Resolved the source. Will not ask for Media Location
08-31-2005,20:14:00 : Executing InstallJRE
08-31-2005,20:14:00 : Required version of JRE is already installed. Exiting InstallJRE_MSI
08-31-2005,20:14:00 : Executing BE_InstallMDAC.
08-31-2005,20:14:00 : MDAC 2.80.1022.0 is installed on this system.
08-31-2005,20:14:05 : Installing MSDE 2000 BKUPEXEC instance.
08-31-2005,20:14:10 : Executing InstallVxSDM.
08-31-2005,20:14:10 : C:\Data\IT\BE91\WINNT\INSTALL\BE\
08-31-2005,20:14:10 : C:\Data\IT\BE91\WINNT\INSTALL\BE
08-31-2005,20:14:10 : C:\Data\IT\BE91\WINNT\INSTALL\
08-31-2005,20:14:10 : CDlgLocalChooseCustom Pass Function.
08-31-2005,20:14:10 : After Check for INSTALL_CHOICE.
08-31-2005,20:14:10 : After Check for INSTALL_TYPE.
08-31-2005,20:14:10 : After Check for INSTALL_MODE.
08-31-2005,20:14:10 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:14:10 : CDlgSvcAcctInfo: Posting MSI Data
08-31-2005,20:14:10 : Install in Maintenance mode.
08-31-2005,20:14:10 : Not in add/remove mode.
08-31-2005,20:14:10 : CDlgTSMConfig Pass Function.
08-31-2005,20:14:10 : After Check for INSTALL_MODE.
08-31-2005,20:14:10 : CDlgTSMConfig Pass Function.
08-31-2005,20:14:10 : CDlgSerialNumber Pass Function.
08-31-2005,20:14:10 : After Check for Remote_Install.
08-31-2005,20:14:10 : After Check for RA_INSTALL.
08-31-2005,20:14:10 : After Check for MODE_MAINTENANCE.
08-31-2005,20:14:10 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:14:10 : CDlgLocalChooseCustom Pass Function.
08-31-2005,20:14:10 : After Check for INSTALL_CHOICE.
08-31-2005,20:14:10 : After Check for INSTALL_TYPE.
08-31-2005,20:14:10 : After Check for INSTALL_MODE.
08-31-2005,20:14:10 : After Check for MAINTENANCE_TYPE.
08-31-2005,20:14:10 : CDlgTSMConfig Pass Function.
08-31-2005,20:14:10 : After Check for INSTALL_MODE.
08-31-2005,20:14:10 : CDlgTSMConfig Pass Function.
08-31-2005,20:14:10 : CDlgSSO Pass Function.
08-31-2005,20:14:10 : After Check for INSTALL_MODE.
08-31-2005,20:14:10 : DEBUG: Error 2755: Server returned unexpected error 3 attempting to install package .
08-31-2005,20:14:10 : ERROR: 1: 2755 2: 3 3: