Sharepoint 2001 - Remotebackup

[Timo_Schoenfeld]

Hi,

some problems with remote agent on our sharepoint. Once a backup was done i need to restart the beremote service on the sharepoint server or can't make a backup of the sharepoint components. Sharepoint does not appear in folderstructure of BE, i only see the filesystem. After restarting beremote, the sharepoint components appearing again. Strange.

Any hint ?

Regards Timo

[Deepali_Badave]

Hello,

-- Backup Exec remote agent service is running under local system account?

-- Are there any event id's occured in the event logs?

-- Verify in the properties of Backup Exec remote agent service if the Hardware profile is enabled.

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Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Timo_Schoenfeld]

Hi,

a. Yes - service is running with local system account

b. Have to verify

c. Hardwareprofile is OK

But all these things do not explain, why the Remot Agent stops after a succesfull backup.

Regards Timo

[Ashutosh_Tamhan]

Hello Timo,

have you done the security rollup for the version of backup exec you are using given in the following document:

http://seer.support.veritas.com/docs/277429.htm

Note you need to install the remote agents afresh.

Regards,
Ashutosh

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Timo_Schoenfeld]

I will investigate the doc.

Regards Timo

[Renuka_-]

Hello Timo,

Thank you for the update.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

[Timo_Schoenfeld]

I can't see any link between the security advisories and my problem.

The Problem still exist.

Regards Timo !

[priya_khire]

Hello,

You had mentioned in your last post that the problem persists. The reason why several threads were asking you about the security update was that in the absence of the upgrade the problem could be caused.

Thus to reverify, do revert with details on if the update is installed. Also check for the errors you receive in the Windows event logs (appllication and system). Since when does the problem occur.Run the sgmon as per the following doc:http://support.veritas.com/docs/190979
and paste the relevant part in the post.

Do update on the above.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.