Specified user does not exist?

[mlm01]

I am trying to setup backup to disk folders in backup exec 2010.  I can browse to the folder i want to use which is on a seagate blackarmour NAS 440.  I can select the folder but when i click on ok to create the new backup to disk folder i get an error that says "The specified user does not exist."

I am very new to backup exec and do not know what user they are referring to--the user logged into the server?  I can map to the drive and see the share I am going to when I do a net view at a c: prompt.

Can anyone offer any advice or insight into this?

Thanks alot,

Maureen

[AmolB · Accepted solution]

Hello

Below article will help you to fix the issue.

http://support.veritas.com/docs/320972

[sksujeet]

You have to check the account under which BE services are started. The same account should be put in the NAS as well. Is your NAS in domain or not.

[mlm01]

That article did the trick.   When I moved the device to a workgroup, it worked no problem.

Thanks very much for your help!

[AmolB]

Hello Good to hear that the issue is resolved could you please mark it as a solution so that we can close this forum.