Start Backup Exec Agent Browser and Backup Exec Job Engine fails after Restart

[Markus666]

Hi,

I have got a problem with my server running windows server 2003 Std SP2 and Backup Exec 12.5 with all actually installed patches.
When I reboot my server the services "Backup Exec Agent Browser" and "Backup Exec Job Engine" will not start automatically.
There are no errors shown in the event log about the failure.
When I go to services and start these 2 services manually they start without any problems.

The only thing I found is that WSUS was installed a few months ago on this machine.
Here I get warnings in the event log from source sqlbrowser ID 3:
"The configuration of the AdminConnection\TCP protocol in the SQL insrtance BKUPEXEC ist not valid"
and the second message also sqlbrowser ID 3:
"The configuration of the AdminConnection\TCP protocol in the SQL instance MICROSOFT##SSEE is not valid"

Thanks for all posts!

[Dev_T]

Hello,
This warning "The configuration of the AdminConnection\TCP protocol in the SQL insrtance BKUPEXEC ist not valid" is not generated by the Backup Exec installer, but rather the SQL installer. The warning does not have any effect on remote connections to the BKUPEXEC instance.

http://support.veritas.com/docs/283949

This message appears because the TCP/IP Protocol for the instance is disabled. If desired, you can enable the TCP/IP Protocol for the instance and then configure the IP addresses you want the instance to listen on.

You can try changing the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\MSSQLServer\SuperSocketNetLib\AdminConnection\Tcp\TcpDynamicPorts

The default value is 0 change it to 1434. Restart the SQL service and the error from the SQL Browser stop being recorded at every startup.

This link might be helpful:
http://www.sqlcoffee.com/Troubleshooting008.htm

Hope this helps !!!