Not trying to steal the thread Ortho, so hope you don't mind the posting. Just the first time I've seen someone with the same error posting. I tried backing off August's service packs, but didnt change the outcome for me.
Aravind, I already have HF 31 installed (I know you were talking to Ortho). The error doesn't tell you where the hang up is, only there is a subdirectory ("\") under C: with a problem. This is after trying everything I could find, applicable hot fixes, reinstallation and updating of the agent, new job/selection from scratch, etc.
"Backup- \\GCGA-DC02\C:
Directory \ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up."
Through much trial I've narrowed my problem to 2 directories that throw this error:
C:\Program Files (x86)\Common Files\Symantec Shared\EEngine
C:\Program Files (x86)\Common Files\Symantec Shared\Virusdefs
A full backup with these 2 directories excluded worked without a failed condition. There is nothing out of place as far as file permissions goes. But backing up one or both of these directories, whether with the rest of the system oe individually, throws the vague failure status. But every file in these directories are in fact transfered to tape. These directories do not throw an error for any of my 200/2003/R2 32-bit systems.
I don't consider it a fix, just a work around, but i'm fine not backing these 2 directories now that I actually know what they are. Its better for me than to be alerted that my (future) domain controllers are failing backups when they are in fact backing up 100%.
I hope this helps in some way track the problem down.
To edit, this is the code:
Error category : Job Errors
Error : e00084af - The directory or file was not found, or could not be accessed.
For additional information regarding this error refer to link V-79-57344-33967
The 4 suggestions following the link does not apply to my setup, but I tried them anyway to no avail.Message was edited by:
Robert Cook
added error code itself
