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Symantec Backup Exec Small Bussiness

ncava001
Level 2

Is it possible to upgrade Backup Exec Small Bussiness to Backup Exec 2012. In oder to run some agents we will require to full version but at the moment we have the small bussiness installed. It would help greatly to provide steps as well.

4 REPLIES 4

Laurie_Downey
Level 6
Employee

You can upgrade Backup Exec like you would any other instance of an installation. For first-time installations and upgrade installations, the Backup Exec Environment Check runs automatically. Here are the steps to perform a direct in path upgrade to Backup Exec 2012. Let me know if you need anything else.

http://www.symantec.com/docs/TECH179227 

http://www.symantec.com/docs/HOWTO73233 

ncava001
Level 2

So when I run the install for enterprise version it will copy over the small bussiness edition or will I need to remove/uninstall it first?

Laurie_Downey
Level 6
Employee

If you need to upgrade you current version to an Enterprise edition, I would advise contacting the licensing department prior to making any upgrade changes to ensure you have the proper license keys needed. Here is a link to the licensing guide and you may also contact them directly by calling customer care at (800) 634-4747 and selecting option # 2

Backup Exec 2012 Licensing Guide: http://eval.symantec.com/mktginfo/enterprise/other_resources/backup_exec_licensing_guide_21223660.en...

Licensing Portal: http://www.symantec.com/en/us/global/licensing/

pkh
Moderator
Moderator
   VIP    Certified

What is the version of BE Small Business Edition that you have?  You can only do a direct upgrade to BE 2012 from BE 12.5 onwards, but you may still not be able to upgrade.  You have tagged your OS as Windows 7.  BE 2012 does not support Win 7 as a media server.  It requires a server-grade OS for a media server, meaning Windows Server 2003 and up.