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Tape Drive off line

Rob_Lauder
Level 4
Hi,

I have BEW9.1 SP1 running on NT4 SP6a, the tape device is an HP Storageworks 1/8 Autoloader. I have downloaded the latest Robotic Library drivers and installed them however when I attempt to backup, Scan or run an Inventory on any of the slots the device immediatly goes offline. If I pause and then unpause the device it comes online again. I have run HP Tape Tools against the device and it has found no errors, the controller is an Adaptec 29160, which has the latest firmware and NT Drivers. I have run the Device config Wizard to uninstall the Tape drivers and then reinstalled them but this does not seem to have solved the issue.. Any thoughts?
2 REPLIES 2

421502161
Level 2
This document is your best hope. I run 7 autoloaders here and this document has helped me get all of them back when they lose their mind like that.

http://seer.support.veritas.com/docs/255501.htm

Rob_Lauder
Level 4
Excellent, thanks for the tip.