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Device could not be snapped because it contains an active cache file.

Paul_Ramirez
Level 4
How do you move this file, and does it effect every selection in the job... or just the one with the error?
4 REPLIES 4

Gauri_Ketkar
Level 6
Hi

Refer the technote given below :

The error "Device could not be snapped because it contains an active cache file." occurs when running a backup using the VERITAS Advanced Open File Option.
http://support.veritas.com/docs/273392


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

Paul_Ramirez
Level 4
Yes, but how do you in fact verify multiple cache file locations if the place where it is set {i.e. via The Advance Open File Wizard.} only sets it globally? If there is another way to change the location of the cache file please let me know...

Amruta_Bhide
Level 6
Hello,
We apologise for the late reply. Could you Update us on the latest Status of the Problem?

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Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.


Thanks.

Paul_Ramirez
Level 4
I did in my previous reply. You guys are cutting corners huh?