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There was an error processing the on tape catalogs.

AND268Y
Level 2

‎11-20-2014 09:14 AM

Hi

I am currently running a trial of Backup Exec 2014 SP1 and backing up a handful of vmware virtual machines to a local NAS store.  The backup itself completes fine, but the catalog job completes as successful with an exceptions.

When drilling down into the job log, this is the error is only showing as "There was an error processing the on tape catalogs."  no codes or other hints.  There other strange thing is that there is no tape drive installed as we are only backing backup to NAS stores only and have no intention of using a tape drive.

Can anybody help with this error?

 

3 REPLIES 3

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

‎11-20-2014 09:20 AM

Run the B2DTest tool against the NAS, if it fails something about the configuration of the NAS is not supported.

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AND268Y
Level 2

‎11-20-2014 10:09 AM

Thanks for the quick reply, I have got the test running now so will report back when it has completed.

The NAS I am using for the test is just a cheap Zyxel NSA 310 with the storage mapped to a CIFS share that I have set up on it.

0 Kudos

lmosla
Level 6

‎11-20-2014 11:20 AM

Also,for reference, here is a link to the BE 2014 HCL   http://www.symantec.com/docs/TECH214803

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