>We apologise for the inconvenience caused to you in the past. You can put up your problem on the forum and we will try to answer it as soon as possible.
>Awaiting your update on the problem.
Which problem? If you'd taken the time to carefully read my post, which strikes me as kind of important if you're going to answer it well, I said there were five problems, all of which have my name on them, all of which are marked not answered, all of which have followup questions because the answere you guys provided were either incomplete or not to the point.
You want me to point them out to you? Fine:
On May 25, 8:44am, BACKUP FAILS ON SHADOW COPY:
"Amruta" tells me to uninstall, then reinstall AOFO. I don't have AOFO. I marked it "UNANSWERED" and posted a response asking for clarification. I have not heard back.
On May 25, 8:35am, NOT GETTING ANY HELP HERE WITH SHADOW COPY FAILS: "Amruta" tells me to change permissions on an account but doesn't provide instructions for doing that. I marked it "UNANSWERED" and posted a response asking for further instructions. I have not heard back.
On May 25, 8:26am, SAVE BEWS DATA: "Deepali" cites a Knowledge Base article that instructs me how to save data in BEWS 9. First, my question is about BEWS 10, and second, clicking on the citation returns an "Information is no longer available" page. I marked it "UNANSWERED" and posted a response asking for further instructions. I have not heard back.
On May 25, 3:17am, MANUALLY DELETE BEWS 10: "Ajit" asks me if I've used Add/Remove programs, asks me if I had any errors while doing so, and tells me that he/she is awaiting my response. I responded (although the post isn't there, so I just responded again) that I wanted to know how to manually remove the program. I marked it "UNANSWERED." I have ot heard back.
On May 25, 3:12am, BACKUP JOB WON'T START IF MAILBOXES ARE SELECTED, "Ajit" asks some followup questions, which, again, I answered but which answere never posted.
GaryK
