Hello,
Please check whether the device is "tested" by backup Exec with the help of the list below:
If yes then please install latest veritas drivers.
Symantec Backup Exec for Windows Servers (tm) 10d (10.1) Hardware Compatibility List. Includes HCL information for supported drives, libraries, virtual tape devices, fibre-channel HBAs, switches, routers/bridges, and iSCSI components. For printing purposes, the latest version of Acrobat is recommended.
http://support.veritas.com/docs/281670
Latest veritas drivers for 10.1:
Symantec Backup Exec (tm) 10d (10.1.5629) - Device Driver Installer (20060615) - Includes Tape Driver Release (18) and Robotic Library Release (64) (Intel Only)
http://support.veritas.com/docs/284012
Thanks,Message was edited by:
Sharvari Deshmukh