Unable to Calalog LT02 tape

[Jon_Langford]

Hi there,

Running BackUp Exec v10 on a Windows Server 2003 SP1.

I created a backup for Period End August 05 and i need to restore some files from it.

The Catalog for this Backup is not in the Media list, so i did an Inventory on the tape, which was successful, but when i attempt to catalog the tape it fails with the following error:

Catalog:The media for sequence number 1 in this media family has not been inventoried.
No sets on this media may be cataloged.

I have renamed the old Catalog Folder and created a new one as per the Veritas article but this made no difference.

I have also tried creating the Catalog file on a seperate drive as i had previously received the error:

CatalogNot enough free disk space for temporary catalog files.
V-79-57344-34009 - There was an error processing the on tape catalogs.
The media for sequence number 1 in this media family has not been inventoried.
No sets on this media may be cataloged

Despite there being 253Gb on the drive (the backup is 330Gb, but i am right in thinking the Catalog requires about 1Mb per 1Gb data)

The backup only spans one tape, i have tried it in another LT02 tape drive and i get the same error (both v10 on Server2003)

Can anyone help??? There is critical data that i need off of this tape by next Monday for the MD of a Company.

Many thanks

Jon

[ray_littlefie1]

Try this-
In the media tab, find the media you're attempting to restore from, move it to the Retired media set and then delete it.
rename the \catalog folder (again) and create a new \catalogs folder. Stop & Start the BE services. Under tools -> Options -> Catalog, uncheck the box for using storage media based catalogs.
Perform the inventory, then perform the catalog again.

If catalog fails, check contents of \catalogs folder. Are there any files?

[Jon_Langford]

Many thanks for your help Ray.

Unfortunately i am out of the office until Monday when i can attend site to try out your resolution.

Any other suggestions people might have would be gratefully received.

Many thanks

[Jon_Langford]

Hi Ray,

My colleague tried to Catalog the tape in a different Tape Drive on our own site.

The Media would have not been our Media List here so effectively i have tried your resolution already.

This is very frustrating.

[Deepali_Badave]

Hello,

Do you have have the number 1 tape?

If you do not have the first media in the spanned media set, it would not be possible for Backup Exec to restore the data from the other media sets.

If our understanding regarding your issue is incorrect please elaborate.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Jon_Langford]

The media does not span two tapes.

The backup size is 372Gb and we use LTO2 200/400 tapes

[ray_littlefie1]

All indications are that this is not the first tape in the backup set.
You can attempt to use MTFCheck.exe to check the media and perhaps view a report of its contents:
http://seer.support.veritas.com/docs/241972.htm.
I have no personal experience with this tool. Good luck.

[Jon_Langford]

Thanks Ray, i'll give that a go this afternoon.

[Jon_Langford]

i have run the MTFcheck.exe, here are the results:

Physical Parameters:
Physical Block Size: 65536
Format Logical Block Size: 1024

* This Dblk is an continuation DBLK from a spawning media.
Reserve field has been used.
Some undocumented Attribute bits are in use.

* This Dblk is an continuation DBLK from a spawning media.
Reserve field has been used.
Some undocumented Attribute bits are in use.
SoftWare Name preparing this tape:VERITAS Backup Exec 10.0.5484
Media Name is Media created 11/08/2005 18:00:01
Current stream type is proprietary or undocumented. Will be ignored.Current stream ID: 4449464d.
File mark has been detected at Tape position <2>

SSET Dblk:

* This Dblk is an continuation DBLK from a spawning media.
Reserve field has been used.
Some undocumented Attribute bits are in use.
FormatLocalAddress in header is invalid.
This Backup set is marked as 'Normal'.
Set number are not in sequence, or invalid number.
Data Set number: 24
Set Name: Daily Backup
User Name:hobbycraft\boexec
Checksum failed in current stream header.
Suspicious state, next operations may go wrong.
DBLK must be aligned with the FormatLogicaAddress boundary .
DIRB Dblk:

* This Dblk is an continuation DBLK from a spawning media.
Reserve field has been used.
Some undocumented Attribute bits are in use.
Invalid Dir Backup Date, or it has been filled with zero.
Invalid Dir sequence number.157
Dir:navision\DEV\Navision Attain\Client\CLIENT-INSTALL-CD\Client\GB\Program Files\Navision Attain\Client\, Dir No. 157
Checksum failed in current stream header.
DBLK must be aligned with the FormatLogicaAddress boundary .
Skipping this block because the DBLK type is unknown or corrupted data.
Number of block(FLA) skipped from Verification is: 78198
VOLB, DIRB or FILE block was expected before current block.

Hope this may help you out.

Cheers

[Jon_Langford]

There are alot of "File dlbk"s similar to below, the end of the reports.txt contains the following:

FILE Dblk:
Reserve field has been used.
Invalid File Backup Date, or it has been filled with zero.
File:Supplier performance against PO.xls File No:5251
FILE Dblk:
Reserve field has been used.
Invalid File Backup Date, or it has been filled with zero.
File:Top supplier listing.xls File No:5252
ESPB Dblk:
Reserve field has been used.
File mark has been detected at Tape position <26928>
ESET Dblk:
Reserve field has been used.
ESET Dblk:
Reserve field has been used.
Value of first event field should point to double word boundary.
Value of the first event field will be aligned to double word boundary
File mark has been detected at Tape position <26948>
Couldn't read data for SSET, possible end of all sets.
End of data mark has been found at Tape position <26949>

Tape: 1, Backup Set: 1, DIR : 280, File:2411
VOL : 0, ESET : 2, DBLK:2695

Warnings : 2692
Errors : 2701
Critical Errors: 0

[Ken_Putnam]

* This Dblk is an continuation DBLK from a spawning media.

I'd say that this indicates that this is part of a multi-tape backup set.

The backup size is 372Gb and we use LTO2 200/400 tapes

This would be 1.86:1 compression - a VERY good level - I generally get bewteen 1.3-1.5

Be that as it may - If you have tried to catalog into an empty catalogs folder and have unselected "Use Media Based Catalogs", and it still tells you that the first volume is not inventoried, then BackupExec is broken, and you should probably open a trouble ticket with Veritas/Symantec. By un-selecting that option, you are telling Backup Exec to ignore anything it thinks it knows about the tape and read the data, building a new catalog as it goesMessage was edited by:
Ken Putnam

[Renuka_-]

Hello Jon,
Unless this tape is part of a backup that has spanned across more than one tape, you should not have this error message. Hnce please check the backup job to check the tape used.
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

[Jon_Langford]

Admittedly i cannot 100% confirm that this job spans 2 tapes, but every back up that has ever been run for this Company spans just one tape, even now with additinal files to backup!

The tapes have been properly labelled and there is no indication that there should be a second tape.

Many thanks

Jon

[Jon_Langford]

I have now totally uninstalled v10 and installed from scratch version 10d.

I have attempted to Catalog this tape and i get the following error:

The media for sequence number 1 in this media family has not been inventoried.
No sets on this media may be cataloged.

Does this point to the possibility of another tape in this backup?

An urgent answer would be very helpful.

Many thanks

[ray_littlefie1]

Yes

[Renuka_-]

Hello Jon,
had you run a verify after the backup? Please verify that the backup was successfull.
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.