Hello,
Please install BE SP2 and then install HF 47 from the links below:
SP2:
http://support.veritas.com/docs/275247
9.1.4691 Hotfix 47 - Exchange Mailbox Backups (Backing up Microsoft Exchange mailboxes may cause the backup
job to hang) *
Requires Backup Exec 9.1.4691 Service Pack 2
http://support.veritas.com/docs/275354
Thanks,
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