Unable to restore the attachment data associated...

[291218929]

While attempting to restore a user's SENT items, I get the following error message and then the restore stops (at 3%). Any ideas?

Using Backup Exec V9.1 on Windows SBS 2003

Thanks!
---------------------------
The job failed with the following error: Error: Unable to restore the attachment data associated with one or more messages. Some message attachments may not be accessible.
---------------------------

[anoop_nair_2]

Hi,

Refer to the following TechNote to resolve the issue:

http://seer.support.veritas.com/docs/266219.htm

[Sagar_Kamat_2]

Please refer the following technote:




http://support.veritas.com/docs/274720



We suggest you to apply Backup Exec hotfix 46.





http://support.veritas.com/docs/275104


Please note that this hotfix also resolves "Unable to restore the attachment data associated with one or more messages" error.

[291218929]

The Hotfix 46 is not available. Any ideas?

Thanks for the help!

[Sharvari_Deshmu]

Hello,

Please install BE SP2 and then install HF 47 from the links below:

SP2:

http://support.veritas.com/docs/275247


9.1.4691 Hotfix 47 - Exchange Mailbox Backups (Backing up Microsoft Exchange mailboxes may cause the backup
job to hang) *
Requires Backup Exec 9.1.4691 Service Pack 2

http://support.veritas.com/docs/275354


Thanks,
NOTE : If we do not receive your intimation within two business days, this post would be "assumed answered" and archived.

[Sheetal_Risbood]

Archiving the post as per our previous reply