Unable to select Lotus Domino databases on a server in DMZ

[Davor_Perat]

I have a problem with backing up Lotus Domino databases on a server in DMZ. I use the following:

Windows Server 2003 SP1
Lotus Domino 6.5.3
Backup Exec 10.1 with SP1
Lotus Domino Agent with SP1

I have installed SP1 for Backup exec and I HAVE redeployed remote agent to server in DMZ. File versions on DMZ Domino server confirm that new agent is installed. I have created new job but i still can not select any Domino databases, there is no icon for "Lotus Domino databases". Enabling "Restrict anonymous" option did not help either.

Help pls

Davor

[Shilpa_pawar_2]

Hi,

Please refer:
http://support.veritas.com/docs/241441

Regarding the firewall Backup Exec remote agent uses port 10000.
You can specify the dynamic port range for remote agent on Tools > Options > under "Job Defaults" select "Network".
Symantec recommends using a range of 50 allocated ports for the media server and 25 allocated ports for the remote systems. For optimum reliability, port ranges should not overlap.

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[Davor_Perat]

All port are open from BEWS server to Lotus server, so i dont think its issue with ports. Alos, i can backup system state and filesystem without problems.

regarding http://support.veritas.com/docs/241441, i have found that:

1. There is only one copy of JS32.DLL, NNOTES.DLL, and NLSCCSTR.DLL.

2. There was no reference in the PATH environment variable to those files, so i added "D:\Lotus\Domino" to PATH environment variable.

I recreated job again, and i still dont have Lotus agent icon. Any more ideas?

[Gauri_Ketkar]

Hi,

Refer the link given below and perform the steps :

How to enable support for "Restrict Anonymous" when using Backup Exec 8.6, 9.x, and 10.0 for Windows Servers.
http://seer.support.veritas.com/docs/238618.htm


Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry.


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.