Unable to verify backup job

[nicolas_zafirio]

Error category : Other Errors
Error code : 17 HEX
Error description : Data error (cyclic redundancy check).

Set type: Backup
Set status: Completed
System copies Files: 7,406
Directories : 362
Skipped files: 0 Corrupt files: 0 Files in use: 0
Byte count: 4,403,051,567 bytes Rate: 53.00 MB/Min

Set type: Verify
Set status: Completed
Set description:
Error code: 17 HEX Error description: Data error (cyclic redundancy check).
Files : 19
Directories : 8
Skipped files: 0 Corrupt files: 0 Files in use: 0
Byte count: 0 bytes Rate: 0.00 MB/Min

[priya_khire]

Hello,

What are you backing up in this job? What type of tape are you using for the backup? Check for device related errors in the event logs for Windows.

Refer to the following technote which might help resolve the problem:

Title: "Data error (cyclic redundancy check)" is reported in the Backup Exec job log during a failed backup/verify operation
http://support.veritas.com/docs/192216

We also suggest you to upgrade Backup Exec v9.0 to Backup Exec v9.1. It addresses many issues and enhancements from an earlier versions and Build of Backup Exec v9.0. Refer the following technotes:

Title: VERITAS Backup Exec (tm) 9.1 for Windows Servers revision 4691.1 (Single .ZIP download)
http://seer.support.veritas.com/docs/264658.htm


Title: VERITAS Backup Exec (tm) 9.1 for Windows Servers General Information
http://seer.support.veritas.com/docs/262414.htm

Note: 1. BEWS 9.1 is a free downloadable upgrade inclusive of previously installed agents and options from Backup Exec 9.0 for Windows Servers agents and options.

2. Update all agents/options on all remote systems.

Hope this helps. If the issue persists, revert with details.
Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.