Update downloaded, but how to install

[ThomasV_]

Hi, I Used Symantec Live Update to Update my Backup Exec Installation.

There where two downloads which where completet. OK But How can I install them? After the Donwload the Software told me to click cancel to leave, thats all.

[Colin_Weaver]

You probably shoudl have waited a bit longer (till the dialog box said finished and the dialog buttons changed - the cancel button should eventaully change to show different text.

Of course you can use the Help --> About menu inside of BE to see the Installed updates to verify what you have.

[Sush---]

You can run the Live Update again and that shouls install the updates if they are not already installed.

Thanks,

-Sush...

[Angelique28 · Accepted solution]

You need to download the software completely first before you can install it.

After you downloaded the full software you will be ask by a pop-up message either to save it or cancel.

After you save it install it and enter your keys to activate the software.