Hello,
I have a Windows 2003 SBS Server running Backup Exec 9.1. I was trying to do a double upgrade from 9.1 to 11d and then to 2010. I started the upgrade from 9.1 to 11d however it failed.
Symantec Backup Exec (TM) 11.0 for Windows Servers Installation Log
10-14-2010,12:47:33 : D:\WINDOWS\TQAdmin\BE11D\WINNT\INSTALL\BE\setup.exe
10-14-2010,12:47:33 : CSetupApp::LoadSetupXML
10-14-2010,12:47:33 : CSetupApp::ScanXML
10-14-2010,12:47:33 : D:\WINDOWS\TQAdmin\BE11D\WINNT\INSTALL\BE\Bin\Setup.xml
10-14-2010,12:47:33 : MSI File Name = WindowsInstaller-KB893803-v2-x86.exe
10-14-2010,12:47:33 : MSI Version = 3.1
10-14-2010,12:47:33 : MSI Package Name = Symantec Backup Exec for Windows Servers.msi
10-14-2010,12:47:34 : System Central Processor = 86
10-14-2010,12:47:34 : Product Type = SETUP_BE
10-14-2010,12:47:34 : Product Name = Symantec Backup Exec for Windows Servers
10-14-2010,12:47:34 : Current Installing GUID ={EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}
10-14-2010,12:47:34 : Product Version = 11.0
10-14-2010,12:47:34 : CSetupSupport::IsValidMSIPackage
10-14-2010,12:47:34 : D:\WINDOWS\TQAdmin\BE11D\WINNT\INSTALL\BE\Symantec Backup Exec for Windows Servers.msi
10-14-2010,12:47:34 : {EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}
10-14-2010,12:47:34 : {EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}
10-14-2010,12:47:34 : Equal PID
10-14-2010,12:47:37 : Product version: 11.0.7170
10-14-2010,12:47:37 : StartBESequence
10-14-2010,12:47:37 : Executing BE_PreCheckInstall
10-14-2010,12:47:38 : WARNING: Unable to get last used source.
10-14-2010,12:47:38 : MDAC 2.82.3959.0 is installed on this system.
10-14-2010,12:47:38 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
10-14-2010,12:47:38 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
10-14-2010,12:47:38 : MDAC 2.82.3959.0 is installed on this system.
10-14-2010,12:47:38 : Executing StartBESequence
10-14-2010,12:47:38 : Pulling user data from the MSI
10-14-2010,12:47:38 : Upgrade state set to 0
10-14-2010,12:47:38 : Executing SSO::PullDataMSI()
10-14-2010,12:47:38 : Executing TSM_GetTSMSettings.
10-14-2010,12:47:38 : Executing CDlgCAS::PullDataMSI()
10-14-2010,12:47:38 : MSI processing complete
10-14-2010,12:47:38 : Pulling user data from the command line
10-14-2010,12:47:38 : COMMAND LINE: Checking UIMODE value
10-14-2010,12:47:38 : COMMAND LINE: Checking for program group placement value
10-14-2010,12:47:38 : COMMAND LINE: Checking for main feature selection
10-14-2010,12:47:38 : COMMAND LINE: Checking for serialization values
10-14-2010,12:47:38 : CDlgChooseCustom::PullDataSilent
10-14-2010,12:47:38 : After check for parameter file exists.
10-14-2010,12:47:38 : CDlgLocalChooseCustom Pass Function.
10-14-2010,12:47:38 : After Check for INSTALL_CHOICE.
10-14-2010,12:47:38 : After Check for INSTALL_TYPE.
10-14-2010,12:47:38 : After Check for INSTALL_MODE.
10-14-2010,12:47:38 : CDlgLocalChooseCustom Pass Function.
10-14-2010,12:47:39 : Executing CLUS_InitData
10-14-2010,12:47:39 : InitData failed to open the cluster wrapper
10-14-2010,12:47:39 : Executing CLUS_InitData
10-14-2010,12:47:39 : InitData failed to open the cluster wrapper
10-14-2010,12:47:39 : COMMAND LINE: Checking for service account values
10-14-2010,12:47:39 : Not in Maintenance mode
10-14-2010,12:47:39 : Getting the Silent Params.
10-14-2010,12:47:39 : COMMAND LINE: checking for SSO values
10-14-2010,12:47:39 : COMMAND LINE: checking for DlgChooseDBServer values
10-14-2010,12:47:39 : Executing CLUS_InitData
10-14-2010,12:47:39 : InitData failed to open the cluster wrapper
10-14-2010,12:47:39 : Executing CLUS_InitData
10-14-2010,12:47:39 : InitData failed to open the cluster wrapper
10-14-2010,12:47:39 : COMMAND LINE: Checking for tape drivers values
10-14-2010,12:47:39 : COMMAND LINE: Checking for TSM values
10-14-2010,12:47:39 : CDlgTSMConfig Pass Function.
10-14-2010,12:47:39 : After Check for INSTALL_MODE.
10-14-2010,12:47:39 : CDlgTSMConfig Pass Function.
10-14-2010,12:47:39 : COMMAND LINE: checking for CASO values
10-14-2010,12:47:39 : COMMAND LINE: Checking for clone values
10-14-2010,12:47:39 : COMMAND LINE: Checking progress settings
10-14-2010,12:47:39 : COMMAND LINE: Checking for NOINSTALL value
10-14-2010,12:47:39 : Setup Command Line = "D:\WINDOWS\TQAdmin\BE11D\WINNT\INSTALL\BE\setup.exe"
10-14-2010,12:47:39 : List of switches set follows:
10-14-2010,12:47:39 : /DEST: = D:\Program Files\Symantec\Backup Exec\
10-14-2010,12:47:39 : /TS:
10-14-2010,12:47:39 : Command line processing complete
10-14-2010,12:47:39 : Executing BEDiag utility
10-14-2010,12:47:39 : "\Bediag.exe" IRON /o:D:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\BACKUP~1\Logs\Pre-Install_BEDiag.log
10-14-2010,12:47:39 : BEDiag utility has been launched in asynchronous execution mode. Review D:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\BACKUP~1\Logs\Pre-Install_BEDiag.log for results.
10-14-2010,12:47:39 : Install set to run in UI mode
10-14-2010,12:48:02 : Validating license data
10-14-2010,12:48:21 : CDlgChooseInstall::ValidateData
10-14-2010,12:48:22 : Executing CLUS_InitData
10-14-2010,12:48:22 : InitData failed to open the cluster wrapper
10-14-2010,12:48:23 : m_bUseNativeClient = 1
10-14-2010,12:48:23 : Executing SQL_GetSQLServerEdition.
10-14-2010,12:48:23 : DRIVER={SQL Native Client};SERVER=IRON\BKUPEXEC;Trusted_Connection=Yes
10-14-2010,12:48:24 : Connected to SQL Server.
10-14-2010,12:48:24 : IRON\BKUPEXEC is a SQL 2000 Server Desktop Engine
10-14-2010,12:48:24 : Executing SQL_GetSQLServerEdition.
10-14-2010,12:48:24 : There is no MSSQL$SBSMONITORING Service
10-14-2010,12:48:24 : V-225-226: Unable to connect to SQL Server. ***To search for information about this error, click here
10-14-2010,12:48:24 : Executing SQL_GetSQLServerEdition.
10-14-2010,12:48:24 : V-225-204: Could not start the SQL server IRON\SHAREPOINT with service name of MSSQL$SHAREPOINT ***To search for information about this error, click here
10-14-2010,12:48:24 : V-225-226: Unable to connect to SQL Server. ***To search for information about this error, click here
10-14-2010,12:48:45 : CDlgValidationSummary::ValidateData
10-14-2010,12:48:45 : BEOperations::BE_GetInstalledProdCodeVersion
10-14-2010,12:48:45 : CDlgSerialNumber Pass Function.
10-14-2010,12:48:45 : After Check for Remote_Install.
10-14-2010,12:48:45 : After Check for RA_INSTALL.
10-14-2010,12:48:50 : Validating serialization data
10-14-2010,12:48:54 : CDlgLocalChooseCustom Pass Function.
10-14-2010,12:48:54 : After Check for INSTALL_CHOICE.
10-14-2010,12:48:54 : After Check for INSTALL_TYPE.
10-14-2010,12:48:54 : After Check for INSTALL_MODE.
10-14-2010,12:48:54 : CDlgLocalChooseCustom Pass Function.
10-14-2010,12:48:55 : On Init of CDlgChooseCustom
10-14-2010,12:48:55 : Leaving Init of CDlgChooseCustom
10-14-2010,12:48:55 : CDlgLocalChooseCustom::OnInitDialog
10-14-2010,12:48:55 : On Init of CDlgLocalChooseCustom
10-14-2010,12:48:55 : Executing CLUS_InitData
10-14-2010,12:48:55 : InitData failed to open the cluster wrapper
10-14-2010,12:48:55 : Executing CLUS_InitData
10-14-2010,12:48:55 : InitData failed to open the cluster wrapper
10-14-2010,12:48:55 : Leaving Init of CDlgLocalChooseCustom
10-14-2010,12:49:08 : Validating Local Options Data
10-14-2010,12:49:08 : Executing CLUS_InitData
10-14-2010,12:49:08 : InitData failed to open the cluster wrapper
10-14-2010,12:49:08 : Executing CLUS_InitData
10-14-2010,12:49:08 : InitData failed to open the cluster wrapper
10-14-2010,12:49:08 : Executing CLUS_InitData
10-14-2010,12:49:08 : InitData failed to open the cluster wrapper
10-14-2010,12:49:08 : Executing CLUS_InitData
10-14-2010,12:49:08 : InitData failed to open the cluster wrapper
10-14-2010,12:49:17 : Validating service account data
10-14-2010,12:49:17 : CDlgSSO Pass Function.
10-14-2010,12:49:17 : After Check for INSTALL_MODE.
10-14-2010,12:49:17 : DlgChooseDBServer Pass Function.
10-14-2010,12:49:17 : m_bUseNativeClient = 1
10-14-2010,12:49:18 : DRIVER={SQL Native Client};SERVER=IRON\BKUPEXEC;Trusted_Connection=Yes
10-14-2010,12:49:18 : SQL Server version 8
10-14-2010,12:49:18 : SQL version returned: 8
10-14-2010,12:49:18 : CDlgChooseTapeDrivers Pass Function.
10-14-2010,12:49:18 : After Check for INSTALL_MODE.
10-14-2010,12:49:18 : After Check for INSTALL_CHOICE.
10-14-2010,12:49:18 : After Check for INSTALL_TYPE.
10-14-2010,12:49:18 : CDlgSerialNumber Pass Function.
10-14-2010,12:49:50 : CDlgTSMConfig Pass Function.
10-14-2010,12:49:50 : After Check for INSTALL_MODE.
10-14-2010,12:49:50 : CDlgTSMConfig Pass Function.
10-14-2010,12:49:50 : CDlgCAS Pass Function.
10-14-2010,12:49:51 : After Check for INSTALL_MODE.
10-14-2010,12:49:51 : CDlgClone Pass Function.
10-14-2010,12:49:51 : CDlgClone not passed.
10-14-2010,12:49:51 : CDlgRemoteChooseCustom Pass Function.
10-14-2010,12:49:51 : After Check for INSTALL_CHOICE.
10-14-2010,12:49:51 : Install Summary XML File:
10-14-2010,12:49:51 : D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02\InstallReview.xml
10-14-2010,12:49:51 : Install Summary XSL File:
10-14-2010,12:49:51 : D:\WINDOWS\TQAdmin\BE11D\WINNT\INSTALL\BE\Bin\InstallSummary.xsl
10-14-2010,12:49:51 : Install Summary HTML File:
10-14-2010,12:49:51 : D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02\InstallReview.htm
10-14-2010,12:49:51 : Entering GetSQLAndCASOInformation
10-14-2010,12:49:51 : Leaving GetSQLAndCASOInformation
10-14-2010,12:49:51 : MDAC 2.82.3959.0 is installed on this system.
10-14-2010,12:49:51 : m_bUseNativeClient = 1
10-14-2010,12:50:15 : Executing BE_InstallMDAC.
10-14-2010,12:50:15 : MDAC 2.82.3959.0 is installed on this system.
10-14-2010,12:50:20 : Installing .Net Framework 2.0.
10-14-2010,12:50:20 : Checking for .Net Framework 2.0.
10-14-2010,12:50:20 : .NET Framework was detected. Skipping install.
10-14-2010,12:50:21 : Installing Microsoft Report Viewer Redistributable 2005
10-14-2010,12:50:21 : m_bUseNativeClient = 1
10-14-2010,12:50:21 : DRIVER={SQL Native Client};SERVER=IRON\BKUPEXEC;Trusted_Connection=Yes
10-14-2010,12:50:21 : SQL Server version 8
10-14-2010,12:50:22 : SQL version returned: 8
10-14-2010,12:50:22 : Executing SQL_GetSQLServerEdition.
10-14-2010,12:50:22 : DRIVER={SQL Native Client};SERVER=IRON\BKUPEXEC;Trusted_Connection=Yes
10-14-2010,12:50:22 : Connected to SQL Server.
10-14-2010,12:50:22 : IRON\BKUPEXEC is a SQL 2000 Server Desktop Engine
10-14-2010,12:50:22 : Upgrading BKUPEXEC MSDE 2000 instance to SQL Express 2005.
10-14-2010,12:50:22 : "D:\WINDOWS\TQAdmin\BE11D\WINNT\INSTALL\SQLExpress\SQLEXPR.exe" /wait /qn /norestart /lv "D:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt" INSTANCENAME=BKUPEXEC UPGRADE=SQL_Engine,SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0
10-14-2010,12:54:08 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 29543. ***To search for information about this error, click here
10-14-2010,12:54:08 : Please review D:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details.
10-14-2010,12:54:08 : Failed to install third party products.
