cancel
Showing results for 
Search instead for 
Did you mean: 

VSS Snapshot error

VSS_Snapshot_er
Not applicable

Hello,

 

We set schedule to backup our application server every night. But we may occur VSS Snapshot error sometimes.

The media server is using Windows 2003 R2 SP2 and 10.1 Rev. 5629 SP4.

The application server is using Windows 2003 R2 SP2 and RAWS (the same version as media server).

 

This is the error message:

 

AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft...
VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot communicate with the writers. ...

And the job completion status:

 

Job ended: Wednesday, August 27, 2008 at 8:45:21 PMCompleted status: FailedFinal error: 0x80042318 - 0x80042318 (2147754776)Final error category: Other ErrorsFor additional information regarding this error refer to link V-79-32772-8984

 

There is no special event log on the media server when the job failed.

The below event log is the only error message on the application server the the job failed:

 

Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. Please

check to see that the Event Service and Volume Shadow Copy Service are operating properly.

 

 

 

After the error, we re-run the backup job again and it success. The same problem occurred twice on 29/7 and 27/8 respectively.

 

Could someone help us to find out the problem?

0 REPLIES 0