System info:
SBS 2003 R2, with Symantec Backup Exec 11d installed.
I have upgraded Backup Exec from 10 to 11d build 7170
Now I cannot select system state and shadow copy components in the job selections. Got an error message says " An error was encountered while attempting to browser the content of system state. A failure occurred accessing the writer metadata."
And this also generates two error events in the event log.
VSS: event id 8193
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80004002.
VSS event id 20
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80004002].
I run this command from comand line
VSSADMIN LIST WRITERS
Cannot get any writers from the reslut.
Any idea of my problem? Thanks very much.
Message Edited by jason@quaycorp.co.nz on 05-13-200710:01 PM
