Verify of new Tapes fails

[SvenQ]

Hello dear community,

i have the following problem, when i insert a new tape for the backup, the backups works fine, but the verify fails.

This is only when i insert a new tape. When i use an older one, which was used before everything works fine.

I have testet to clean the drive, but still the same issue.

Hope someone have a good idea :-))

Thanks and best regards

Sven

Here are the specitifactions from out environment:

Backup Excek 2010 R3

Tape Library: MSL6000 Series

Drive: HP Ultrium 4-SCSI

Drive and media information from media mount: 1/13/2012 11:00:42 PM
Robotic Library Name: HP 0001
Drive Name: HP 0002
Slot: 0
Media Label: LTO000016
Overwrite Protected Until: 1/14/2012 9:00:41 AM
Appendable Until: 12/31/9999 1:00:00 AM
Targeted Media Set Name: Daily

And here are the error messages:

First

Storage device "HP 0002" reported an error on a request to read data from media.

Error reported:
0x17.

Second

Backup Exec Alert: Job Failed
(Server: "XXXXXXXXX") (Job: "Backup 00001") Backup 00001 -- The job failed with the following error: A backup storage read/write error has occurred.

If the storage is tape based, this is usually caused by dirty read/write heads in the tape drive.  Clean the tape drive, and then try the job again.  If the problem persists, try a different tape.  You may also need to check for problems with cables, termination, or other hardware issues.

Third

Adamm Mover Error: Read Failure!
Error = ERROR_CRC
Drive = "HP 0002"
    {8F2EA814-9E1A-4ECD-90D6-75A340F77F42}
Media = "LTO000016"
    {3C038ABE-81D4-437C-8A1F-0D4282886D0F}
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)

[RahulG]

Run a Qucik erase on the tape before running any backup job on the tapes.

[pkh]

Run the HP LT&T utility against the tape drive.  Make sure that you stopped all the BE services beforehand and select the write test.

Your error messages usually is a signal that the tape drive is bad.  Even if it passes the LT&T test, you should get it replaced.

[SvenQ]

Hi

i have testet it with the quick erase but the result is the same. backup exec cant verify new tapes. The HP LT&T Utility says, that the tape and the device are OK.

This is really strange, because the issue only happens when i use new tapes.

Anyone have another idea?

Greetings

Sven