Good morning, we have been having intermittent problems with the Veritas software on one of our systems when backing up data.
The Veritas Backup Exec 10.0 software is running on a Windows 2003 server.
The physical device is a Dell Powervault 122T/SDLT320
These are the steps that I perform when preparing a tape for the backup process.
1. Insert tape into drive 2. Re-inventory tape drive 3. quick erase of media 4. label media for backup
When the backup is done this tape is removed from the drive and taken off site. It's later brought back into the tape rotation for use again.
What's pecuilar is that when I often try to reuse those tapes the veritas software prompts to "insert a writable media" suggesting that it either thinks the media is read-only (which it's not) or something else odd happening.
I double checked the backup jobs and they have the append option turned off so there shouldn't be a storage limit issue either as the old data should just be completely erased from the tape.
We also have a powervault. Its a 132t - I found out from dell that using the unknown media changer device driver seems to help. Once we moved away from the dell driver itself it works perfect.
We also have a powervault. Its a 132t - I found out from dell that using the unknown media changer device driver seems to help. Once we moved away from the dell driver itself it works perfect.
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How would I go about changing this? If you have a link to such instructions that would be most helpful.
Hello, If the meduim changer appears unknown, it is becuase you have uninstaled the OEM drivers,if this works there is no harm using Microsoft drivers. NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.
How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.0
http://support.veritas.com/docs/255501
Also refer to the following document:
http://support.veritas.com/docs/237047
NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.