07-06-2013 07:14 AM
Hi gurus
I am looking for some help.
I am trying to back up a remote server w2008 r2, every time I run the job I get the following error
"
Backup- AppAssure-1 V-79-57344-34086 - ADBO: Offhost backup initialization failure on: "E:". Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy ..."
what I have done so far :
I have checked that MS shadow provider is install
I have checked that AOF option was check and set
I have checked that writers on remote computer are in stable state
I set ADO but uncheck the AOF
but nothing else gurus, I dont know what else should i check but I keep getting the above error, any help I would appreciate.
Thanks a bunch gurus
07-09-2013 07:34 PM
what is the output of vssadmin list providers on the server you are trying to backup ?
Refer http://www.symantec.com/docs/TECH125459 . If its BE 2012 please ensure SP1 is also Installed.
07-09-2013 07:56 PM
What sort of disk is the E: drive? Is it a local disk or an external disk? How is it connected to the media server?
07-10-2013 05:28 AM
G/P
thanks a bunch for jumping on this.
G
The vssadmin list provider shows MS
P
E; is a SAN volum disk on a vistual machine 2008 r2
Thanks Gurus
07-10-2013 08:46 AM
guaro555
Here is a document that provides 3 different scenarios and solutions for this error: http://www.symantec.com/business/support/index?page=content&id=TECH88118
07-11-2013 01:09 AM
You got to make sure that the following conditions are met
1) the media server has a separate access to the disk to be snapped.
2) the disk configuration is supported. Check the HCL for your version of BE.