Why Backup remains in Queued?

[Ashish_Kesarkar]

Hi,

Today one of the backup job goes on Queued because of no empty media is there is for writing data. So that I inserted one media to write and I also run Inventory. But neither any event happened.

Then I Quick Erased the Media but now also my Job is in Queued Position.

What should I do?
Can you please suggest me the solution for this?

[Rucha_Abhyankar]

Hi Ashish,

What data are you backing up?

Is it a local or a remote backup? Have you installed the latest drivers? If no please do the same. Refer to this link:



VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)



http://support.veritas.com/docs/273853


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[Ashish_Kesarkar]

Hi Rucha,

I am taking the backup of remote servers.

I not yet installed latest drivers.

We are using IBM SLX 4560 Tape Library. Is there any need to update drivers for this library?

Please reply.

Thanks.

[shweta_rege]

Hello,




Please check,whether the device that you are using is there in our Hardware Compatibility List.

Kindly refer the following document for the same:

Symantec Backup Exec for Windows Servers (tm) 9.x (9.0, 9.1) Hardware Compatibility List. Includes HCL information for supported drives, libraries, virtual tape devices, fibre-channel HBAs, switches, routers/bridges, and iSCSI components. For printing purposes, the latest version of Acrobat is recommended.

http://support.veritas.com/docs/282347

If the Device is tested,then install the Veritas Drivers. But if the Device is compatible then install the OEM Drivers.



Thank You.

Shweta

[Ken_Putnam]

From the devices tab, is the tape drive started and ready?

Are all the BackupExec services started on the media server?