Windows 2008, Exchange 2007 and Backup 12.5d

[Loan]

Hi,

I have recently purchased a server on which I installed windows 2008, exchange 2007 and backup exec 12.5d.

I have no problem backing up the stores with the GRT feature; however I cannot restore any individual emails which I previously backed up. The error message I get is
e000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again
I followed up the recommendations from the document 306281, no result.

Any help would be appreciated.
Thank you!

[Matt_Alexander]

Have you tried the resolutions in these tech notes?:

http://seer.entsupport.symantec.com/docs/288508.htm

http://seer.entsupport.symantec.com/docs/321543.htm (if the mailbox is for a room)

There's also a thread here (https://www-secure.symantec.com/connect/forums/restore-job-failed-error-e000848c) that has a few suggestions

Take a look at these if you haven't already and post back your results.