Windows task scheduler not running

[Nhan_Truong]

I have installed the DLO agent on a desktop PC running WinXP Pro SP1.
Whenever I start the DLO agent a dialogue box appears saying "The Windows task scheduler is not running"

I have checked and it is running. I have tried restarting the Scheduler service.

[Shraddha_Dhaval]

Hi Nhan,

Could you please elaborate more on this issue?


Thanks.


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[Nhan_Truong]

When I open the DLO agent a dialogue box appears with the header 'DLO Desktop Agent'. The message is "The Windows task scheduler is not running. Start the Task Scheduler and click Retry to continue or Cancel to continue without scheduling any jobs."

[padmaja_rajopad]

Hi,

Do you get the same error by logging in with different accounts?

Is it a problem with a specific DLO Client or all DLO Clients in the environment?


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[Nhan_Truong]

Only a couple of DLO clients are displaying this error. Others are ok.

Because of the nature of the DLO agent i can't log on with another account otherwise it will start another backup. All log on accounts have administrator privilages on the computer.

[Sharvari_Deshmu]

Hello,

This issue seems to be resolved in the latest version of BE.

Please let us know whether you are on the latest version of BE.

If not then please upgrade and revert.

http://support.veritas.com/docs/279332



Thanks,

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[Nhan_Truong]

I am currently running 10d. I have installed the DLO from version 10d. I have also tried installing HOTFIX 30 and updating the DLO

[tejashree_Bhate]

Hello,

You may try uninstall and reinstall of the DLO agent. This should fix the issue.

Also what are the errors in the system and application event logs

Thanks

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[Nhan_Truong]

Uninstalled DLO, rebooted, reinstalled DLO. Problem not solved.
Ran \\servername\dlo\update\setup.exe still having same problem.

[Shilpa_pawar_2]

Hi,

Are there any errors in event log?

Is the profile schedule for this user is set to �Whenever initiated by the user�?

Does this user have domain admin rights?

Try repairing DLO database http://support.veritas.com/docs/279208

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[Shiju]

Getting same message for BE 12 DLO Agent also even having XPSP2, Tried reinstalling the agent, creating new profile for the user, still the same message.