a0008104 - Invalid Physical Volume Library Media Set Identifier.

[lee_Coombes]

I am running version 9.1 on a windows XP server and am getting the above error. I have checked against all other servers and settings all appear to be the same. We use scripted installations of the software and i have reinstalled the software and still get the same error. Could you please elabourate on the above fault... Thanks

[Mat_Ashmore]

I wonder if you could just double check that you have a media set setup & configured correctly...

Cheers

[Lee_Coombes_2]

I have checked it against about ten other servers in my arear where the backups are running correctly and it just seems to be that one.

[Amruta_Bhide]

Hello Lee,
Please go in the Device and Media Tab in the Backupexec and set the the Job to a particular Drive and not to 'all drives'.
You can also go through the Following Articles:
When performing a backup or restore in Backup Exec, the error message: "Unable to acquire device. The backup device this operation is attempting to use cannot be found. Please select another backup device for this operation" (a0008104 HEX or e0008104 HEX) is reported.
http://support.veritas.com/docs/238069

How to resolve hardware communication/detection issues with Backup Exec
http://support.veritas.com/docs/237047

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Thanks.

[Lee_Coombes_2]

I have checked and it is pointing directly to the drive not all drives. It is aquiring the device ok but and i don't think it is a hardware detection error.
The problem is given by the error code in subject title.
One thing of note though is that if i ask the job to 'run now' from the right mouse click it runs fine, it is only when the job is run on the schedule.

[Amruta_Purandar]

Hello,

Please check the following technote as well and verify the results.

Title:
After replacing or upgrading a Robotic Library or related hardware component, Backup Exec is unable to use the hardware device for backup and restore operations.
http://support.veritas.com/docs/242235


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.