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backup exec 2010 with encryption failing on network shares

Sandy007
Not applicable

‎06-22-2010 05:35 PM

Hi has anyone come across issue with backup exec 2010 trying to backup network share with encryption on , it comes and advise remote agent cannot found ? with out encryption it works fine when encryption turned on (backup exec ) fails, i dont have any compression set up. issue is the network share is not a windows machine it is a NAS and cannot install agents on that device any ideas how to backup with encryption?
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1 REPLY 1

Nimish_Patel
Level 5
Employee Accredited

‎06-23-2010 10:45 AM

Its not a problem with the encryption on those shares, this is a default behaviour of Backup Exec.  Whenever you create a user share on any NAS, the NAS will try to emulate windows in order to create these shares and when Backup Exec tries to back it up it detects that false windows emulation of NAS and will give you an error about remote agent not being present.

This issue has been acknowledged by Symantec, see http://support.veritas.com/docs/242619  for more details about this issue.


If this answers your question, please mark this as "Sollution"
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