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c0000218 {Registry File Failure}

Alexander_Berd
Level 3
I try to restore Windows as guest OS under Virtual Server 2005. Boot from IDR CD.
but i see BSOD.

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\SystemRoot\System32\Config\SAM
or its log or alternate.
It is corrupt, absent, or not writable

what can i do?

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4 REPLIES 4

DanielBickford
Level 6
Employee Certified
Hi,
This error has been seen only a very few times in several years. It may or may not have anything to do with Virtual Server or IDR. The following Microsoft article explains how to troubleshoot this issue:
http://support.microsoft.com/kb/156640
Let us know if that resolves your issue.
Thanks,
Daniel

Alexander_Berd
Level 3
Thanks for your prompt answer.
Unfortunately, Microsoft articles couldn't aid.
But when creating guest PC, if not IDE, but SCSI is created , so
in this case everything runs well.

Thanks

DanielBickford
Level 6
Employee Certified
Alexander,
You may actually find that increasing the amount of memory for your virtual server from 256MB to 512MB will help.
Please let us know if this does resolve the issue.
Thanks,
Daniel

Alexander_Berd
Level 3
I`m sure that amount of memory is not reason. As at the moment my Virtual Server (Host PC) has 2 Gb RAM.
But when using virual SCSI Controller, everything runs stably.

What is a difference between virtual IDE and virtual SCSI in BackupExec IDR case? When I just setup XP or W2k3, IDE contoller works correctly.

Regards,
Alexander