09-30-2015 02:26 AM
Operating System : windows server 2012 R2 Backup Exec Version : 15 Exchange server Version : 2013 Problem : when trying to restore a mail item it give me this Error Error: Cannot open one or more mail messages because of unknown exchange web service errors
Solved! Go to Solution.
09-30-2015 04:39 AM
the TN below was for Exchange 2010, but it MIGHT point you in the right direction, so check it out:
https://support.symantec.com/en_US/article.TECH190749.html
Thanks!
09-30-2015 02:41 AM
09-30-2015 03:21 AM
Try a redirected restore to a PST (requires a support 32bit of Outlook installed somewhere where an Agent for Windows is installed). If this works it is probably some kind of authentication issue (Group Policy blocking etc) aginst accessing the EWS/IIS com[ponents on the Exchange server (which are only used during a restore and not during a backup.
Note: Of cours if the redirect to PST works then if you currently need an e-mail back urgently you will be able to get it.
09-30-2015 03:55 AM
thanks for replying dears
you are offering to me an work around please i need a sloution to this erorr
pkh : am restoring to the same exchnage server
09-30-2015 04:39 AM
the TN below was for Exchange 2010, but it MIGHT point you in the right direction, so check it out:
https://support.symantec.com/en_US/article.TECH190749.html
Thanks!