database backup fail

[MisterAdmin]

Hi,

i have a Problem with the Databasemaintenance.

Every day i become the error:

Databasemaintenance is failed

Store: BEDB

i use backup exec 2012

i hope anyone can help

thanks

Dennis

[Sush---]

Hello Dennis,

   Could you provide more information about the issue? Please check the Alerts which will give the information about on exactly which process the Maintenance failed. Also check the Event viewer on the server to look at any relevant events when the Database Maintenance failure occured.

Thanks,

-Sush...

[CraigV]

Hi,

Couple of TNs to get you started on troubleshooting this issue:

http://www.symantec.com/business/support/index?page=content&id=TECH44422

http://www.symantec.com/business/support/index?page=content&id=TECH136399

You might also want to open up BEutility.exe and run a BEDB repair of it.

Thanks!

[MisterAdmin]

Hello Sush,

thank you for the fast response

Event ID: 57348

Zusammenfassung der Datenbankverwaltungs-Aktivität:

* Datenbank-Konsistenzprüfung für Datenbank BEDB wurde durchgeführt.
* Inhalt der Datenbank BEDB wurde gespeichert.
* Größe der Datenbank BEDB wurde von 3381.38 MB auf 3380.44 MB optimiert.
* Abgelaufene Daten für Datenbank BEDB wurden gelöscht:
0 leere, veraltete Backup-to-Disk-Ordner wurden gelöscht
0 abgelaufene Berichte wurden gelöscht.
23 abgelaufene Auftragsverläufe wurden gelöscht.
13 abgelaufene Meldungsverläufe wurden gelöscht.
39 abgelaufene Auftragsprotokolle wurden gelöscht.

Verwaltung fehlgeschlagen: -536837662, -536837662: :: -2147217871:Abfragetimeout abgelaufen
Verstrichene Zeit insgesamt: 00:06:46

[MisterAdmin]

Hello CraigV,

i try this last week: run BEutility.exe and repair BEDB

but no solution

i have read that the problem came with DLO but we don´t have it installed

[CraigV]

...try using BEutility.exe to run the database consistency check.

Also, read the TN below for a comprehensive repair of the BEDB if you haven't seen it already:

http://www.symantec.com/business/support/index?page=content&id=TECH67239

Thanks!

[Sush--- · Accepted solution]

Hello Dennis,

    I think the issue that you are facing is as per this technote which is a Known issue. There is no workaround available at this time, but the database maintenance failure should not affect the ability of the program to perform normal backup, restore, and other operations.

http://www.symantec.com/docs/TECH201551 : Backup Exec 2012 Database Maintenance fails on Audit Logs

Thanks,

-Sush...

[MisterAdmin]

Hello Sush,

thank you for your feedback.

This is exactly the same error

thanks

Dennis

[Sush---]

Hello Dennis,

   Thanks for the updates. As mentioned in the technote, If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.

http://www.symantec.com/docs/TECH201551 : Backup Exec 2012 Database Maintenance fails on Audit Logs

Also you can safely Ignore this error as the database maintenance failure should not affect the ability of the program to perform normal backup, restore, and other operations.

Thanks,

-Sush...