e00084af - The directory or file was not found, or could not be accessed.

[Ben_Maguire]

We are using BackupEXEC version 10.0 Rev 5484 on Windows 2003 R2.

When we try to backup any files locally on the backupexec server the job stops within the first minute and we get the following error before anything is written to tape...

e00084af - The directory or file was not found, or could not be accessed.

We are not using the Open File option and are not backing up any DFS folders.
The backupexec service is running as the domain administrator account.

Any ideas?

[Bryan_Acain]

try to check your job and performed resource credential to see where it stop

[Manfred_Schmitt]

We have exactly the same problem after migrating the Server to W2003 R2 and having done a new installation of BackupEXEC on that Server.
(with take over the Database and Configuration)


There is no file be backed up.

I have done a lot of tests with changes on the backup job.
With different folders, creating new backup jobs, ... --> always the same.

The tests of these jobs are alwalys running OK.
That meens: BackupEXEC checks for new and modified files and gives a summary of the files to backup.

Also: the restore with BackupEXEC works well to the filesystem which we want to backup.

Any ideas?

[padmaja_rajopad]

Hi,

Backup Exec 10d and later support Windows 2003 R2.


Please read:
Does Backup Exec for Windows Servers support Microsoft Windows Server 2003 R2?

http://support.veritas.com/docs/281856


Please upgrade to 10d and also install Service Pack 2. The links for installables of 10d and Service Pack 2.

Symantec Backup Exec (tm) 10d rev. 5629 for Windows Servers Installation Files

http://support.veritas.com/docs/279332


Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 2 - Includes Critical Security Updates

http://support.veritas.com/docs/285482


Regards
Padmaja