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Norton Exec 2012 Backup job not completed

Warriorno22
Level 0

Please be advised that a backup job full, incremental unable to be completed for a long time now, and its critical data has not been backed up for more than two weeks now.

I have tried to follow different troubleshooting methods one of them being the below article, also use a webpage, chat,..etc to open a ticket but failed.

https://www.veritas.com/support/en_US/article.100021291

Kindly advise and below is the received error.

Completed status: Failed
Final error: 0xe00084af - The directory or file was not found, or could not be accessed.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33967

Directory AFSCache\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
V-79-57344-33967 - The directory or file was not found, or could not be accessed.

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