β10-06-2013 12:01 AM
Hi,
after installing SP3 on my BE2010 R3 server, I'm trying to update the agent on a Windows 2003 Server running SQL 2005.
No matter what I try the installation fails with error 1603.
I tried push install, manual install using setup.exe and manual silent install.
I then tried to uninstall the agent and same error.
AV program is disabled.
Here is a part of the log file with some errors:
I didn't find anything usefull on google.
Any suggestions?
Solved! Go to Solution.
β10-06-2013 01:16 AM
1) When you are doing a manual install, make sure that you are using a local admin id with full read and write access to the machine.
2) Clear out the temp directory on the target machine. There may be a corrupted copy of the install there.
3) Lastly, take a look at this document
http://www.symantec.com/docs/TECH128630
Although it is written for BE 2010, the solution is relevant to BE 2012.
β10-06-2013 01:16 AM
1) When you are doing a manual install, make sure that you are using a local admin id with full read and write access to the machine.
2) Clear out the temp directory on the target machine. There may be a corrupted copy of the install there.
3) Lastly, take a look at this document
http://www.symantec.com/docs/TECH128630
Although it is written for BE 2010, the solution is relevant to BE 2012.
β10-06-2013 01:43 AM
I logged on to the machine using loca admin and it worked.
So simple :) Thank!
Only thing I'm not sure of - the agent installation folder contains a folder called "updates" which contains a file name: RAWSx645204RSP3.msp
Do I need to run this file seperately or was it already applied during the installation?
β10-06-2013 04:03 AM